Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Karina Mae Maribao

Karina Mae Maribao

Dubai,United Arab Emirates

Summary

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Overview

2
2
years of professional experience

Work history

RECEPTIONIST CUM SOCIAL MEDIA ANALYST

AL AKRAM LIFESTYLE COACHING
Dubai, UAE
11.2022 - Current
  • Moderated focus groups, conducted in-depth interviews and assisted at forums.
  • Measured effectiveness of marketing programmes and strategies.
  • Acted as first point of contact for customer issues and queries.
  • Wrote engaging, entertaining and informative media scripts for different uses.
  • Handled high call volumes with accuracy and efficiency for optimum productivity.
  • Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction.
  • Used outstanding problem-solving and communication skills to appease dissatisfied customers.
  • Developed catchy phrases for social media content.
  • Organised marketing plans and programmes to best support business growth and development.
  • Developed holistic advertising strategies to achieve revenue and awareness goals.

RECEPTIONIST CUM CUSTOMER SERVICE

Evast Active Media LLC
DUBAI, UAE
03.2022 - 12.2022
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from clients, vendors and general public.

Education

Bachelor of Science in Nursing -

NOTRE DAME OF TACURONG COLLEGE
PHILIPPINES
2003/2003 - 2008/2005

Associate in Hotel and Restaurant Management -

SULTAN KUDARAT STATE UNIVERSITY
PHILIPPINES
2007 - 2008

Skills

  • Strategic scheduling
  • Customer and client relations
  • Clean and neat
  • Customer-service orientated
  • VIP guest experience
  • Digital Photography
  • Creative artistic vision

Languages

English
Advanced

Timeline

RECEPTIONIST CUM SOCIAL MEDIA ANALYST

AL AKRAM LIFESTYLE COACHING
11.2022 - Current

RECEPTIONIST CUM CUSTOMER SERVICE

Evast Active Media LLC
03.2022 - 12.2022

Bachelor of Science in Nursing -

NOTRE DAME OF TACURONG COLLEGE
2003/2003 - 2008/2005

Associate in Hotel and Restaurant Management -

SULTAN KUDARAT STATE UNIVERSITY
2007 - 2008

Similar Profiles

Create profile
Karina Mae Maribao