Karishma Khati
Dubai,United Arab Emirates
Summary
Skilled professional specializing in effective communication, multitasking, and time management. Demonstrated success in delivering exceptional administrative support, training staff, and implementing document control systems. Proficient in prioritizing tasks to enhance workflow and productivity. Open to opportunities in dynamic, growth-oriented environments.
Overview
16
16
years of professional experience
Work history
Office Administrator
Euro Sun Goods Wholesalers LLC
Dubai
06.2024 - 06.2025
- Streamlined generation of accurate monthly sales reports for timely submission.
- Crafted detailed quotations aligned with client specifications and strategic objectives.
- Produced Proforma Invoices and Commercial Invoices Packing Lists, ensuring comprehensive documentation.
- Monitored payment transactions to enhance financial efficiency and cash flow.
- Executed diverse administrative duties with precision, improving overall office efficiency.
- Collaborated closely with head office team to elevate work quality standards.
- Organized and executed food exhibitions, demonstrating strong organisational skills.
F&B Coordinator
Citymax Hotel Bur Dubai
Dubai
07.2022 - 01.2024
- Tracked project progress, identifying and resolving obstacles efficiently.
- Maintained organised digital and physical filing systems for easy access.
- Fostered professional relationships with team members and clients.
- Conducted monthly attendance tracking for all F&B staff.
- Compiled weekly and monthly reports on sales and online deliveries.
- Managed online promotions and hotel marketing initiatives.
- Coordinated public relations activities related to F&B services.
- Facilitated comprehensive training and orientation for new joiners.
Excess Baggage Cashier
National Aviation Services
07.2018 - 12.2019
- Operated POS systems with hand-held scanners and theft-detection devices.
- Generated daily sales reports for various airlines.
- Charged passengers for excess baggage and additional services.
- Provided knowledgeable service to enhance customer satisfaction.
Hostess
Radisson Blu Hotel - Kuwait
03.2015 - 06.2018
- Ensured prompt welcoming of guests, creating positive first impressions.
- Trained new staff on hosting procedures, sharing best practices to enhance service quality.
- Managed reservations and coordinated seating arrangements to maximise guest satisfaction.
- Achieved goals for quick table turnover and minimal customer wait times by controlling guest flow.
- Escorted guests to tables, ensuring smooth transitions.
- Handled calls and reservations efficiently, maintaining organisation.
- Assisted in hosting wedding events and functions to ensure seamless execution.
- Overlooked online deliveries to guarantee timely service.
Guest Relation Executive
Medica Synergy Hospital
Siliguri
12.2010 - 03.2015
- Organized effective schedules to align with customer demands and ensure optimal staffing levels.
- Maintained accurate records by utilizing strong data entry skills, minimizing errors effectively.
- Facilitated smooth operations through positive communications within the hospital.
- Oversaw patient appointments, billing, and responded to patient queries efficiently.
- Managed patient reports including pathology and x-ray documentation.
- Compiled comprehensive monthly reports for administrative review.
Front Office Executive
Rainbow 92.7 FM
Siliguri
01.2010 - 11.2010
- Managed appointments efficiently, ensuring timely scheduling and follow-ups.
- Handled incoming calls to address inquiries promptly.
- Compiled monthly reports to track performance and identify trends.
Cinematic Consultant
MAAC Academy
Siliguri
03.2009 - 12.2009
- Taking care of student admissions.
- Follow up on tuition fees.
- Handling batches for classes.
- Handling Rota for the staffs.
- Responsible for marketing the institution.
Education
BA-Bachelor of Arts - undefined
Indira Gandhi National Open University
Siliguri, IndiaHigh School - undefined
Himali Boarding School
Kurseong, IndiaSkills
- Effective communication skills
- Multitasking ability
- Time management
- Task prioritization
- Administrative support
- Staff training
- Document control systems
LANGUAGES
English
Hindi
Nepali
Bengali
Timeline
Office Administrator
Euro Sun Goods Wholesalers LLC
06.2024 - 06.2025
F&B Coordinator
Citymax Hotel Bur Dubai
07.2022 - 01.2024
Excess Baggage Cashier
National Aviation Services
07.2018 - 12.2019
Hostess
Radisson Blu Hotel - Kuwait
03.2015 - 06.2018
Guest Relation Executive
Medica Synergy Hospital
12.2010 - 03.2015
Front Office Executive
Rainbow 92.7 FM
01.2010 - 11.2010
Cinematic Consultant
MAAC Academy
03.2009 - 12.2009
BA-Bachelor of Arts - undefined
Indira Gandhi National Open University
High School - undefined
Himali Boarding School