Karishma Maria Anthony
Abu Dhabi
Summary
I am a results-oriented professional skilled in managing multiple priorities while maintaining a positive outlook. My track record of exceeding KPIs demonstrates my commitment to achieving excellent results. I excel in developing structured processes that enhance efficiency and adapt to new challenges through continuous learning. Dedicated to ongoing professional development, I set clear performance objectives and analyze my contributions to align with organizational goals. This data-driven approach enables me to identify growth opportunities and improve my performance consistently.
Overview
12
12
years of professional experience
Work History
Project Manager- Key Partners- Global (South Asia, Mena, Africa, Row)
Edvoy Edtech
Chennai
02.2023 - 08.2024
- Lead and supervise a team of education consultants, fostering quality and collaboration.
- Set clear performance objectives and provide ongoing feedback and coaching for professional growth.
- Offer training and resources to internal teams and agents to enhance product marketing.
- Develop instructional materials and best practices, including SOPs for the admissions team.
- Create and implement strategic account plans for key partners to achieve mutual growth.
- Monitor and analyze KPIs related to student enrollments, revenue, and partner satisfaction.
- Serve as the primary contact for major partners, building trust-based collaborations.
- Address partner concerns promptly, acting as a liaison between partners and internal teams.
- Optimize student recruitment by identifying target markets and tailoring engagement strategies.
- Gather market insights from partners to stay informed on industry trends.
- Collaborate with marketing, sales, operations, and product development to align partnership efforts.
- Lead discussions on partnership agreements and contracts to ensure mutual benefits.
Business Development Head, South India
Bit-Track
Chennai
08.2021 - 01.2023
- Company Overview: Foreign education and visa consultants.
- Approve strategies for demand generation and new product/service offerings to meet market needs.
- Confirm business agreements with partners and affiliates.
- Conduct product research to anticipate market impacts on offerings.
- Develop business plans aligned with corporate strategy.
- Guide research on potential income streams and risks.
- Build relationships with industry leaders to leverage networking opportunities.
- Set targets and goals that align with corporate development.
- Established a network of over 200 agents in two months by enhancing brand awareness.
- Provide product training to agents and coordinate with admissions teams.
- Foreign education and Visa consultants
Operations Manager
Royal Migration Services
Dubai
04.2016 - 12.2019
- Enhanced management and employee communication, mediating disputes, and advising on productivity and performance.
- Expanded the organization, establishing new branches within a year.
- Ensured adequate resources for operational activities.
- Eliminated downtime, maximizing annual revenue by over $1,000,000 every month.
- Provided training and upskilling for various departments.
- Led managers and teams to achieve successful admissions for each intake.
- Collaborated with teams to meet growth and retention targets within the annual budget.
- Utilized diverse sales methods to meet personal and departmental admission goals.
- Organized operations to ensure maximum productivity across all departments.
Head of Operations - Middle East
Phoenix Global Resettlement Services
Bangalore
03.2012 - 08.2015
- Enhanced management and employee communication, mediating disputes and advising on productivity and performance
- Expanded the organization, establishing new branches within a year
- Ensured adequate resources for operational activities
- Eliminated downtime, maximizing annual revenue by over $1,000,000 every month
- Provided training and upskilling for various departments
- Led managers and teams to achieve successful admissions for each intake
- Collaborated with teams to meet growth and retention targets within the annual budget
- Utilized diverse sales methods to meet personal and departmental admission goals
- Organized operations to ensure maximum productivity across all departments
Education
Bachelor of Commerce -
Utkal University, Choudwar College
India08-2008
Post Graduate Diploma - Computer Application
Knowsoft, India
IndiaUK Agent and Counsellor Training -
British Council
Skills
- Project Planning & Management
- Risk Management
- Effective Communication
- Report writing and presenting
- Stakeholder Management
- Problem solving & Decision making
- Strong interpersonal skills
- Proactive and self-motivated
- Leadership
Languages
- English
- Hindi
- Tamil
- Telugu
- French Learning
References
A reference can be provided upon request
KPI & Attainment
Enrollment
Satisfaction
Conversion
Performance Execution
Revenue
Time-to-Market
Improved team performance
Tailored training programs.
Improved partnership success
Data-driven individual
Stronger collaborations
Timeline
Project Manager- Key Partners- Global (South Asia, Mena, Africa, Row)
Edvoy Edtech
02.2023 - 08.2024
Business Development Head, South India
Bit-Track
08.2021 - 01.2023
Operations Manager
Royal Migration Services
04.2016 - 12.2019
Head of Operations - Middle East
Phoenix Global Resettlement Services
03.2012 - 08.2015
Bachelor of Commerce -
Utkal University, Choudwar College
Post Graduate Diploma - Computer Application
Knowsoft, India
UK Agent and Counsellor Training -
British Council
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