Summary
Overview
Work history
Education
Skills
Certification
References
Personal Data
Languages
Timeline
Generic
Karren Kate Hernandez

Karren Kate Hernandez

Discovery Gardens, Dubai,United Arab Emirates

Summary

Proactive and detail-oriented Executive PA & Real Estate Administrator with 10 years’ experience supporting management and overseeing end-to-end real estate transactions in Dubai. Ambitious individual brings skills in file management and schedule coordination. Thrives in fast-paced environments with keen attention to detail and solid time management skills. Motivated to contribute high-value support to team projects.

Overview

20
20
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Administrative Officer / PA to the CEO

RNR International Real Estate LLC
Bay Square, Business Bay
04.2024 - 09.2025
  • Handling calls, emails, and other forms of communication between clients, agents, and other stakeholders.
  • Receive lead inquiries from Property Finder, Bayut, and Dubizzle, ensuring timely distribution to agents. Organise viewings and photoshoots with property owners to enhance property visibility.
  • Compile Seller, Buyer, Landlord, and Tenant documentation for background checks and KYC in compliance with AML regulations.
  • Create Contract A, B, F and I
  • Coordination with the bank or financial institution if the property is financed through a mortgage, including tasks related to valuation, FOL (Financial Offer Letter), and obtaining the manager's cheque.
  • Apply NOC for resale to the Developer
  • Assist the client in preparing the POA (Power of Attorney) if needed.
  • Schedule transfers of property and communicating with the Trustee Office for the documents required.
  • Assisting in the coordination and management of real estate transactions from listing through closing, ensuring all paperwork and deadlines are met.
  • Listing properties for rent and sale on Property Finder, Dubizzle, and Bayut. Obtained permits from Trakheesi to ensure compliance of listings.
  • Drafting Tenancy Contract, marketing contract, and MOU.
  • Keeping client databases updated and organized, ensuring information is accurate and accessible.
  • Collaborating with real estate agents, brokers, and other professionals to ensure smooth operations and client satisfaction.
  • Support the CEO during price discussions by gathering information on comparable properties, market conditions, and seller motivations. Provide administrative support during the negotiations.
  • Prepare, review, and track offers, counter-offers, and contracts, ensuring that all parties are aligned with terms and conditions.
  • Develop and maintain good relationships with property owners, landlords, and other industry stakeholders to facilitate smooth negotiations and long-term partnerships.
  • Address any issues or concerns from property owners or other parties, ensuring that they are resolved swiftly to keep negotiations on track.
  • Handle confidential information with the utmost discretion, especially regarding negotiations, offers, and internal company discussions.


Administrative Coordinator

Sara Real Estate Brokerage LLC
International City, Dubai
03.2022 - 04.2024
  • Company Overview: (Sister Company of Mayking Real Estate)
  • Manage and oversee all real estate operations, including leasing and tenant relation
  • Verify maintenance issues and pricing quotes prior to taking further action
  • Coordinate with contractors and service providers for work on the estate
  • Maintain property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and monitoring repairs.
  • Organizing appointments, property viewings, meetings, and maintaining calendars for real estate professionals.
  • Drafting real estate documents such as Tenancy Contract, leasing listing form, and purchase agreements.
  • Updating and maintaining property listings on multiple platforms like Bayut and Dubizzle, ensuring accuracy and completeness of information.
  • Providing assistance to clients by answering inquiries, resolving issues, and providing updates on property transactions.
  • Conducting research on the real estate market, including property listings, sales data, and trends.
  • Performing general administrative tasks such as filing paperwork, managing databases, and maintaining office supplies.
  • Supporting marketing efforts by creating promotional materials and maintaining social media profiles.
  • Assisting with financial tasks such as processing payments, preparing invoices, and managing expense reports.
  • Following up with clients after transactions to gather feedback and maintain relationships.

Administrative Assistant

Mayking Real Estate
Clover Bay, Business Bay
11.2015 - 03.2022
  • Managing the reception and welcoming all visiting clients.
  • Monitoring all email activity, ensuring all incoming correspondences is handled as appropriate and in timely manner.
  • Answering all incoming calls and forward them to the proper recipient, taking and relaying messages when needed.
  • Lead generation tracking, lead follow-up and all office administration.
  • Preparing Tenancy Contract and/or Memorandum of Understanding for clients.
  • Prepare quotations, receipts and invoices for clients on rentals and resale.
  • Resolve queries from clients and property consultant regarding property details and availabilities.
  • Maintain and updates files/records of business transaction & office activities, copy data & compile records
  • Listing properties for sale and for rent on the portals such as the Dubizzle, Bayut, Property finder and companywebsites.
  • Updating advertisements on daily basis, keeping up with the listings and status of the contracts.
  • Assisting in the preparation of meetings, conferences and conference Telephone calls.
  • Organization and ordering of general office supplies and other tasks as assigned.
  • Encoding, updating, and compiling clients profile in both company’s data base and hard copy.
  • In charge of company’s petty cash and receiving payments from clients.

Administrative Assistant

ST Microelectronics Inc.
Calamba City
06.2005 - 05.2015
  • Company Overview: (Formerly Philips Semiconductors)
  • Answer and direct phone calls
  • Schedule and coordinate meetings, appointments and travel arrangements for Managers
  • Produce and distribute correspondence memos, letters, faxes and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Maintain and order office supplies
  • Provide general support to visitors
  • Provide general administrative and clerical support including mailing, scanning, faxing and copying.
  • Maintain electronic and hard copy filing system
  • Perform data entry and scan documents

Education

Bachelor - Industrial Technology, Computer Engineering Technology

Batangas State University
Philippines
06.2003 - 04.2005

Skills

    - Real Estate Transactions
    - RERA & Dubai Land Department Compliance
    - Executive & Administrative Support
    - Property Listing & Lead Management
    - Client & Broker Relations
    - MS Office Suite (Word, Excel, PowerPoint, Outlook)
    - Negotiation & Communication Skills

Certification

  • Ejari Training Program Date: 01/11/2017
  • Dubai Real Estate Institute
  • Dubai Land Department

References

Available Upon Request

Personal Data

  • Date of Birth: November 26, 1986
  • Place of Birth: Taal, Batangas
  • Civil Status: Married
  • Religion: Roman Catholic
  • Nationality: Filipino
  • Visa Status: Employment

Languages

English
Intermediate
Filipino
Intermediate

Timeline

Administrative Officer / PA to the CEO

RNR International Real Estate LLC
04.2024 - 09.2025

Administrative Coordinator

Sara Real Estate Brokerage LLC
03.2022 - 04.2024

Administrative Assistant

Mayking Real Estate
11.2015 - 03.2022

Administrative Assistant

ST Microelectronics Inc.
06.2005 - 05.2015

Bachelor - Industrial Technology, Computer Engineering Technology

Batangas State University
06.2003 - 04.2005

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Karren Kate Hernandez