KARSUM HAYUDINI HALIL
Abu Dhabi,, UAE
Summary
Customer-focused professional with experience in cashiering and chocolate arrangement. Skilled in managing cash transactions and creating appealing chocolate displays and gift boxes. Contributes to team success through effective communication and attention to detail, ensuring a positive customer experience in fast-paced environments.
Overview
12
12
years of professional experience
Work history
CASHIER / CHOCOLATE ARRANGER / WAITRESS
Neuf Bakery & Asyak Grill Sole Proprietorship L.L.
Abu Dhabi, UAE
2024.06 - 2026.06
- Craft customised chocolate arrangements to meet customer preferences.
- Handle chocolates hygienically and present them attractively for optimal customer appeal.
- Maintain stock of chocolates and packaging materials.
- Receive cash, card, and other forms of payment, and issue receipts.
- Assist customers with billing inquiries and resolve payment-related issues.
- Greet customers warmly and provide attentive service to enhance their experience. and provide excellent customer service.
- Take customer orders accurately and serve food and beverages promptly.
- Answer customer questions regarding products and menu items.
- Ensure tables and the dining area are clean and well-maintained.
- Assist with clearing tables and preparing the dining area for the next customers.
HOUSE MAID
EMIRATE
Abu Dhabi, UAE
2022.03 - 2024.03
- Maintained hygiene standards for healthy living environment by mopping and vacuuming floors regularly.
- Ensured cleanliness by thorough dusting and polishing of furniture.
- Made beds daily; changed linens weekly for a fresh sleeping environment.
- Followed owner and guest preferences to maintain relaxing environments with easily accessible amenities.
- Managed grocery shopping by selecting fresh produce and essential items, ensuring quality and freshness.
- Decorated house for festive occasions to create a joyful atmosphere.
- Preserved family heirlooms through careful handling and regular inspections, safeguarding their condition.
SALES REPRESENTATIVE
La Boutique
Zamboanga City , Philippines
2018.04 - 2020.12
- Fostered strong customer relationships through exceptional service.
- Educated customers about product features and benefits, driving informed purchasing decisions.
- Developed comprehensive knowledge of product offerings to facilitate customer decisions.
- Provided after-sales support, enhancing customer satisfaction and loyalty.
- Conducted market analysis to anticipate future trends and adjust strategies accordingly.
- Ensured cleanliness of sales area and dressing room and tidiness in the sales area and dressing room.
SALES ASSOCIATE
Super Mall ( SM) Dept. Store
Zamboanga City, Philippines
2016.01 - 2018.11
- Advised customers on product selection based on their needs.
- Contributed to sales targets through active promotion of products.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Established rapport with customers through attentive listening and communication.
- Processed customer returns efficiently, ensuring customer satisfaction.
- Upheld company policies whilst interacting with customers and colleagues.
WAITRESS
Andoks, Restaurant
Zamboanga City, Philippines
2014.02 - 2015.12
- Improved customer satisfaction by providing efficient and friendly service.
- Demonstrated extensive menu knowledge, aiding customer decision-making.
- Recommended specials and seasonal offerings, contributing to enhanced sales.
- Collaborated with kitchen staff to ensure order accuracy.
- Processed cash transactions accurately at point of sale. accurately; ensured balanced till at end of shift.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Ensured cleanliness of dining area through regular maintenance. and organised dining area for customer comfort.
Education
High School Diploma -
SECONDARY LEVEL
Zamboanga City, Philippines /2012 - /2013
Skills
- Cash handling expertise
- Order taking proficiency
- Food handling and hygiene knowledge
- Inventory management
- Product merchandising
- Basic mathematical and numerical skills
- Fast-paced efficiency
- Time management
- Customer relations
- Strong communication skills
- Teamwork and collaboration
- Detail-oriented presentation
- Professional appearance and positive attitude
- Flexible scheduling
Timeline
CASHIER / CHOCOLATE ARRANGER / WAITRESS
Neuf Bakery & Asyak Grill Sole Proprietorship L.L.
2024.06 - 2026.06
HOUSE MAID
EMIRATE
2022.03 - 2024.03
SALES REPRESENTATIVE
La Boutique
2018.04 - 2020.12
SALES ASSOCIATE
Super Mall ( SM) Dept. Store
2016.01 - 2018.11
WAITRESS
Andoks, Restaurant
2014.02 - 2015.12
High School Diploma -
SECONDARY LEVEL
/2012 - /2013