KARTHICK GUNASEKARAN
Sales & Service Engineer
Dubai
Summary
Professional Sales and Service Engineer with focus on delivering high-impact solutions. Strong background in technical troubleshooting, customer relations, and sales strategies. Known for fostering team collaboration and adaptability in dynamic environments. Skilled in diagnosing complex issues, providing technical support, and driving customer satisfaction.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Sales & Service Engineer
INTERFLEX TRADING LLC
Dubai
11.2023 - Current
- Build relationships with existing and prospective clients
- Explain technical specifications to customers
- Prepare cost estimates and quotations
- Negotiate prices and contract terms
- Effectively communicated with clients throughout the entire sales process, from initial contact to after-sales support.
- Delivered engaging presentations at industry events and conferences, showcasing company products and services to potential clients.
- Worked closely with engineering teams to provide accurate estimates on project costs, ensuring transparent pricing structures for clients.
- Continuously improved technical expertise through ongoing education and professional development opportunities.
- Developed targeted sales strategies to reach specific markets, resulting in significant growth in new business leads.
Senior Operations Supervisor
TRITORC OILFIELD EQUIPMENT & SERVICES LLC
09.2020 - 10.2023
- Supervise everyday working of department operating process and increase efficiency of workers for requested jobs and growth-oriented programs
- Delegating Service jobs to the team of technicians according to their expertise
- Ensuring all jobs are carried out to client specification and to company operating procedures within required timeframe
- Carrying out pre/post award site surveys for collecting accurate site information and measurements to support smooth job execution
- Representing company/participate in risk assessment meetings and job safety analysis meetings
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for all direct reports and problem resolutions
- Ability to exceed expectations in provided job, learn new skills and grow further
Senior Technician
TRITORC OILFIELD EQUIPEMENT & SERVICES LLC
Abu Dhabi
09.2017 - 09.2020
- Skilled with vast experience in various specialized operations as below;
- Bolt Torquing
- Bolt Tensioning
- Cold Cutting
- Flange Facing
- Hydrotesting
- Calculating and selecting correct torque and tension values from company provided information
- Effectively communicating with the client representative, office engineering team and site teams to ensure all site activities are progressed and completed
- Maintaining equipment in smooth working condition by performing periodic maintenance
- Ensure all work sites are left in clean and safe condition upon completion of job
- Understanding of relevant codes and standards pertaining re-machining of piping equipment of flanges
- Adhering to company HSEQ guidelines for safe execution of projects
Mechanical Supervisor/Technician
ACE Industries FZC
Sharjah
07.2014 - 07.2017
- Installed moulds and troubleshot processing issues
- Established processes for injection molding machinery, auxiliary equipment, and all support equipment
- Performed preventative maintenance on all machinery
- Performed repairs on all machinery including basic electrical and hydraulic issues
- Monitored/performed packaging of finished product
- Maintained a clean and professional work environment
Education
Diploma Mechanical - Mechanical Engineering
MOHAMED SATHAK POLYTECHNIC COLLEGE
Tamil Nadu, India 06.2009 - 04.2012
Skills
- Team player
- Strong verbal communication
- Time management
- Team leadership
- Attention to detail
- Positive Attitude
- Risk Analysis
- Hard working and ability to work under pressure
- Adapt quickly to new changes
- Friendly and warm personality
Sales strategy development
Sales team support
Sales proposals
Relationship building
Product demonstration
Affiliations
Attended various in-house trainings provided by the organization and excellent performance in my field.
Work Areas Attended
- ADNOC Refinery: Ruwais, Habshan, Qushawira, Asab, Borouge
- Abu Dhabi: EGA Almuniya Plant, Petron Engineering
- Dubai: DEWA Power Plant, ENOC, BEC Engineering
- Oman: PDO Onshore & Offshore
- Sharjah: SNOC, Lamprell
- Fujairah: FOTT, Dulsco
Timeline
Sales & Service Engineer
INTERFLEX TRADING LLC
11.2023 - Current
Senior Operations Supervisor
TRITORC OILFIELD EQUIPMENT & SERVICES LLC
09.2020 - 10.2023
Senior Technician
TRITORC OILFIELD EQUIPEMENT & SERVICES LLC
09.2017 - 09.2020
Mechanical Supervisor/Technician
ACE Industries FZC
07.2014 - 07.2017
Diploma Mechanical - Mechanical Engineering
MOHAMED SATHAK POLYTECHNIC COLLEGE
06.2009 - 04.2012
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