Summary
Overview
Work History
Certification
Languages
Personal Information
Timeline

KARTHIK G GOVINDARAJU

Dubai

Summary

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Business Manager

D K V International Real Estate LLC
01.2024 - Current

Sales & Marketing Management:

  • Managed accounts to retain existing relationships and grow share of business.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Generated new business with marketing initiatives and strategic plans.
  • Performed client research and identified opportunities for account growth, account penetration, and market expansion.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping
  • Represented company and promoted products at conferences and industry events.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Facilitated business by implementing practical networking techniques.


Team Management:

  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Oversaw and improved deliveries through proactive coordination of daily operations.

Administration & Sales Manager

Tuleila Heat Insulation LLC
04.2021 - 12.2023

Sales Administration:

  • Managed high-volume executive correspondence, prioritizing all official emails and phone inquiries, and drafted professional letters and memoranda for key stakeholders.
  • Recorded accurate and efficient records in customer database.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Developed, maintained and utilized diverse client base.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Business Administration:

  • Managed complex executive logistics, including all international and domestic travel arrangements and comprehensive calendar management for the CEO and top management to ensure strict adherence to high-priority schedules.
  • Provided day-to-day administrative and operational support to the CEO, streamlining workflows and ensuring the efficient functioning of the executive office.
  • Successfully coordinated corporate events, meetings, and conferences, alongside leading ad hoc projects from initiation to completion, often under tight deadlines.
  • Maintained absolute discretion in handling highly sensitive and confidential corporate, legal, and personnel information, safeguarding data from unauthorized access.
  • Supported executive decision-making by conducting targeted research and preparing detailed analytical reports on various business metrics and market trends.
  • Advised executive management and department heads on best corporate practices, ISO compliance, relevant laws and regulatory requirements, ensuring continuous legal compliance across all employee relations and operational functions.

General Manager of Sales

Infinity VR - Events & Exhibitions
05.2014 - 12.2020
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Boosted sales numbers with proactive account servicing and diligent relationship-building.
  • Attended industry events and conventions to expand sales opportunities.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.

Project Coordinator

Big Tree INC - Advertising & Business Promotions
01.2009 - 04.2014
  • Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
  • Maintained accurate documentation of all projects, facilitating efficient audits, and future references.
  • Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
  • Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
  • Conducted thorough post-project evaluations to identify areas for improvement in future initiatives.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.

Certification

  • Sigma Six
  • Advanced MS Excel
  • Advanced Power BI
  • Tableau
  • Microsoft Office Suite

Languages

English
Tamil
Hindi

Personal Information

  • Driving License: UAE DRIVING LICENSE

Timeline

Business Manager - D K V International Real Estate LLC
01.2024 - Current
Administration & Sales Manager - Tuleila Heat Insulation LLC
04.2021 - 12.2023
General Manager of Sales - Infinity VR - Events & Exhibitions
05.2014 - 12.2020
Project Coordinator - Big Tree INC - Advertising & Business Promotions
01.2009 - 04.2014
KARTHIK G GOVINDARAJU