Multi-talented Senior Executive knowledgeable about Retail buying, merchandising and business development.
Always taking ownership of the customer, and the customer experience, with regards to product and service proposition. Putting customer needs at the heart of commercial decision making, and subsequently generating value for the business.
Having both established new businesses & successfully grown existing franchises, I have a proven multi-national track record in developing & maintaining product offers across various categories and outlets. Able to build and coach capable, high performing commercial teams.
ERP (Microsoft Dynamics 365, LS Retail, Navision, Oracle) Analytics (Excel, Power BI, Board) Ecommerce (Magento, PIMCore ) Collaboration Technologies (Zoom, Microsoft Teams, Sharepoint)