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Avp, Commercial Insurance Team Leader

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Confident Insurance Advisor possessing strong work ethic and excellent business sense. Bringing 2-year background customizing insurance plans, calculating premiums and interviewing potential clients to obtain data about financial resources. Commended for planning and leading over 200 client appointments. Client-centered and dedicated to customizing insurance programs to suit individual customer needs. Persuasive Licensed Insurance Advisor with expertise in assessing client needs, advising on coverage options and monitoring insurance claims. Dedicated to developing meaningful client relationships and offering best solutions for coverage. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Results-driven claims management professional with multiple licenses and bilingual speaker prepared for this role with strong background in assessing and processing claims, resolving disputes, and ensuring compliance with regulations. Skilled in risk analysis, negotiation, and policy interpretation, with proven track record of fostering team collaboration and adapting to changing needs. Known for reliability, effective communication, and focus on achieving optimal outcomes.

Adept in vehicle repair and excelling in customer service, I significantly enhanced vehicle performance and customer satisfaction at the RACQ. My role included supervising apprentices, managing multiple projects efficiently, and directly liaising with insurance teams, demonstrating my ability to lead and maintain high-quality workmanship. Productive vehicle technician and professional shop operator keeps safety and customer satisfaction front and centre. Versatile repair and maintenance technician with over 5 years of experience working with automotive tools and components. Timely with engine diagnostics and repair estimates. History of increasing customer satisfaction and driving improvements to service quality. Proficient across all Microsoft office programs and other software programs such as Titan software, ERA Power, MEX and LILAC. Strong leader to work colleagues, always looking for ways to improve workshop life and increase productivity in the workshop.

Experienced in managing high caseloads within fast-paced environments. Organized, driven, and adaptable Auto Insurance Claim Representative with excellent planning and problem-solving abilities. Able to effectively navigate complex insurance claims processes and provide exceptional customer service. Over 20 years of experience in customer service, bringing a wealth of knowledge and a willingness to take on any challenge that comes my way.

Karuna Pohekar

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Motor Insurance Underwriter - Renewal & Claim

Sales Executive

Insurance Team Leader

Relationship Manager

Sr. Executive Insurance

Insurance Executive cum Front Desk