KARUNYA DEVERAJE URS
Summary
Experienced aviation professional with over 5 years expertise in aircraft security procedures, cabin equipment operation, and flight safety training. Proficient in delivering flight safety demonstrations, scripting announcements, and managing aircraft evacuation procedures while ensuring compliance with aviation regulations. Demonstrates strong customer service focus, adeptness in passenger assistance, and skill in resolving customer concerns and escalations. Offers business startup advice and excels in fostering a safe and efficient travel experience. Committed to enhancing operational excellence within the aviation industry.
Overview
8
8
years of professional experience
Work history
Buisness set up advisor
Paramount Zone
Dubai, UAE
2025.08 - 2026.03
- Offered bespoke investment solutions for maximising client profits.
- Boosted client satisfaction by providing clear and concise financial advice.
- Generated increased client confidence to invest in complex financial products.
- Streamlined communication processes, improving team coordination.
- Resolved complex financial issues, contributing to overall customer satisfaction.
- Delivered presentations on financial planning strategies leading to informed decision making by clients.
CABIN SERVICE ASSISTANT
EMIRATES AIRLINE
Dubai
2022.10 - 2025.05
- Inventory control duties to ensure that the right number of products are loaded. This will guarantee that onboard amenities can be properly maintained that in-flight resupplies can be done, and that a variety of goods will be accessible for consumers to choose from when utilizing the amenities.
- To oversee, organize, hygienically clean, and customize the A380 Shower Spas in order to guarantee that every First-Class passenger who utilizes this special onboard feature is satisfied with the results.
- In order to present a favorable company image to our guests, this role's core area of duty is Shower Spa personalization. It also has maintenance duties for First, Business, and Economy Class restrooms, First and Business Class Lounges, and general cabin spaces.
QUALITY ANALYST, TRAINER
The Nudge, Bangalore
Bangalore
2021.01 - 2022.06
- Managing supplies, Improving product quality and customer Satisfaction.
- Setting appointments, and sometimes supporting the sales of additional products or services.
- Good skills of business management.
- Fulfilling your responsibilities and duties as a tattoo shop manager with good leadership and interpersonal skills.
- Reason of leaving - Moved to Dubai in search of better opportunity.
Flight Attendant, Cabin Crew
INDIGO AIRWAYS
Bengaluru, India
2018.06 - 2020.06
- Attend preflight briefing to review emergency evacuation procedure length of flight expected issues and crew coordination plans.
- Check on board first aid kits and emergency equipment to ensure functionality and ensure passengers cabin is adequately stocked with food, beverages, and blankets.
- Greet passengers during boarding, check tickets, and advice them where to store coats and carry-on items, assist passengers with carryon luggage.
- Instruct and demonstrate use of emergency equipment and to check seat belts are fastened, seat backs are in upright positions, and carry on items are properly stowed prior to departure.
- Answer passenger questions regarding flight and help small children, elderly, or disabled persons.
- Take inventory of headsets, alcoholic beverages, and sales transactions prior to landing.
- Attended pre-flight meetings to discuss flight details, food supplies and emergency equipment are on board and assisted in cleaning between flights.
Education
Bachelor of Science - Computer Science
Mysore University
Mysore, IndiaSkills
- Aircraft security procedures
- Cabin equipment operation
- Flight safety training
- Flight safety demonstration
- Announcement scripting
- Aircraft evacuation procedures
- Knowledge of aviation regulations
- Passenger assistance competence
- Customer service focused
- Business startup advice
- Customer escalation handling
- Resolving customer concerns
Languages
Fluency: English, Hindi, and Kannada
ACTIVITIES AND INTERESTS
I also like to keep my commercial awareness up to date and enjoy Flying. I enjoy meeting new people, and I am also part of charity and social work.
Languages
6
PERSONAL INFORMATION
ADDITIONAL INFORMATION
- Passport No: S4853756
- Date of Issue: 2018-07-25
- Date of Expiry: 2028-07-24
- Place of Issue: Bangaluru
Accomplishments
Most Poised Lady Award in Indigo Airways in Cabin crew Training.
6E award in maintaining consistency in customer service and grooming.
Najm Awards in Emirates Airlines for prioritising customer's safety and wellbeing's.
Timeline
Buisness set up advisor
Paramount Zone
2025.08 - 2026.03
CABIN SERVICE ASSISTANT
EMIRATES AIRLINE
2022.10 - 2025.05
QUALITY ANALYST, TRAINER
The Nudge, Bangalore
2021.01 - 2022.06
Flight Attendant, Cabin Crew
INDIGO AIRWAYS
2018.06 - 2020.06
Bachelor of Science - Computer Science
Mysore University