Katarina Roubalova
Summary
Corporate aviation professional with proven track record of delivering top-tier service to elite clientele. Possesses deep knowledge in safety protocols and customer satisfaction, driving positive travel experiences. Known for collaborative teamwork and flexibility, consistently meeting evolving needs of clients and crew. Exceptional interpersonal skills and attention to detail ensure positive passenger experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Corporate Flight Attendant/ Instructor/ Examiner
ABS Jets a.s.
05.2017 - Current
- Creating menus for the flight, ordering catering, providing VIP service for passengers, interior cleaning, training incoming flight attendants
- Ensured safety and comfort of customers onboard aircraft.
Boardroom Waitress, Event Coordinator
CLIFFORD WALLACE AGENCY- KPMG, PWC
05.2016 - 04.2017
- Providing fine dining service including silver service, assisting with catering, liaising with front office, booking and preparing rooms for meetings and events
Stewardess
MON REVE (Private Yacht)
06.2015 - 04.2017
- Greeting guests, taking care of catering and shore side events for VIP guests, interior cleaning and maintenance
Event Waitress, Team Supervisor
BLACK AND WHITE WAITERS
03.2015 - 05.2016
- Working on functions, organizing events such as weddings, cocktail parties, formal dinners, working on a private yachts, coordinating clients' requirements, supporting and leading team, holding briefings prior to the events, providing fine dining service
Flight Attendant
Travel Service (Oman Air- 1 year contract)
04.2011 - 12.2014
- Attending pre-flight briefings, carrying out pre-flight duties, welcoming passengers, informing passengers about aircraft safety, helping with luggage, serving meals and refreshments
Waitress
4* Hotel Nissi Beach Resort
05.2008 - 10.2008
- Serving food and beverages, collecting payments, taking orders, presenting food and beverages information, making cocktails and coffee and cleaning duties
Education
Certificate IV - Human Resources
Australian Pacific College
Sydney, Australia04.2017
Diploma - Travel and Tourism
Academies Australasia
Sydney, Australia09.2016
Hospitality Degree -
Secondary School of Business and Services
Nove Mesto nad Vahom, Slovakia06.2009
Skills
- Highly responsible and reliable
- Exceptional customer service
- In-flight safety expertise
- Personal grooming standards
- Discreet and confidential
- Verbal and written communication
- Food and beverage preparation
- Business class service
- Problem-solving abilities
- First Aid Training
- Professionalism
Languages
Slovak
Bilingual or Proficient (C2)
English
Advanced (C1)
Czech
Bilingual or Proficient (C2)
Certification
- First Aid Certification
- Amadeus and Galileo Certification
- Corporate Flight Attendant Certification (FlightSafety)
- Cabin Crew Attestation EASA
Timeline
Corporate Flight Attendant/ Instructor/ Examiner
ABS Jets a.s.
05.2017 - Current
Boardroom Waitress, Event Coordinator
CLIFFORD WALLACE AGENCY- KPMG, PWC
05.2016 - 04.2017
Stewardess
MON REVE (Private Yacht)
06.2015 - 04.2017
Event Waitress, Team Supervisor
BLACK AND WHITE WAITERS
03.2015 - 05.2016
Flight Attendant
Travel Service (Oman Air- 1 year contract)
04.2011 - 12.2014
Waitress
4* Hotel Nissi Beach Resort
05.2008 - 10.2008
Diploma - Travel and Tourism
Academies Australasia
Hospitality Degree -
Secondary School of Business and Services
Certificate IV - Human Resources
Australian Pacific College
Similar Profiles
Duwane D SmithDuwane D Smith
A&P Technician/Structures Technician at Delta Private Jets Inc. / Wheels Up Private JetsA&P Technician/Structures Technician at Delta Private Jets Inc. / Wheels Up Private Jets
ZAIN UL AREFEENZAIN UL AREFEEN
Sales & Marketing Manager at VITKOVICE FZ LLCVITKOVICE FZ LLC (CYLINDERS HOLDING a.s. / Vitkovice Cylinders a.s.)Sales & Marketing Manager at VITKOVICE FZ LLCVITKOVICE FZ LLC (CYLINDERS HOLDING a.s. / Vitkovice Cylinders a.s.)
Andrew HoAndrew Ho
Crew Member at Jets PizzaCrew Member at Jets Pizza
Paul OngPaul Ong
Flight Instructor / Authorized Flight Examiner at Singapore AirlinesFlight Instructor / Authorized Flight Examiner at Singapore Airlines
Leigha SteinbeckLeigha Steinbeck
MH-65E Standardization Instructor/ Flight Examiner at US Coast Guard, Aviation Training CenterMH-65E Standardization Instructor/ Flight Examiner at US Coast Guard, Aviation Training Center