Katherine Benjumea
CUSTOMER SALES
AL Barsha 1 -Hoor 1,Dubai
Summary
Experienced executive sales with over 5 years of experience in tourism. Excellent reputation for resolving problems and improving customer satisfaction. An extremely detail-oriented person, dedicated and passionate for mu career.
Overview
2
2
Languages
2
2
Certifications
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Sales Manager
Viajes Circular
Medellin, Colombia
02.2017 - 10.2019
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Monitored market trends and activities to maintain competitive rates and strategies, increasing net revenue.
Sales Executive
Arline Latam
Medellin, Colombia
06.2015 - 01.2017
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
Education
Business Administration Technician - Business Administration
Cesde
Medellin 01.2016 - 11.2018
Bachelor of Arts - Flight Attendance
Acedemia Antioquena De Aviacion
Medellin 01.2010 - 07.2013
Skills
Reservations and ticketing
Certification
Certified Online Marketing Fundamentals: Content Marketing, - Linkedin
Timeline
Essential fundamentals of online marketing-Linkedin
10-2020
Certified Online Marketing Fundamentals: Content Marketing, - Linkedin
09-2020
Sales Manager
Viajes Circular
02.2017 - 10.2019
Business Administration Technician - Business Administration
Cesde
01.2016 - 11.2018
Sales Executive
Arline Latam
06.2015 - 01.2017
Bachelor of Arts - Flight Attendance
Acedemia Antioquena De Aviacion
01.2010 - 07.2013
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