Katheryn (Gracie) Sooter
APO
Summary
United States Air Force Veteran with a strong work ethic and adaptability. Exceptional interpersonal skills enhance collaboration and communication. Proven ability to work independently while quickly acquiring new competencies.
Overview
5
5
years of professional experience
Work History
Human Resources Manager
United States Air Force, USAF
RAF Mildenhall
08.2022 - Current
- Conducted mass crowd control for servicemembers' deployment, taught on-the-job training for accountability downrange to senior leadership, and briefed benefits to members, all within a 48-hour turnaround to meet leadership intent.
- Was recognized by senior leadership two years in a row for Airman of the Year for leading and maintaining excellence in installations, deployments, and office.
- Honored with a team award from a major U.S. Air Force command overseeing operations across Europe and Africa.
- Facilitated conflict resolution meetings to promote a harmonious work environment.
- Maintained personnel records to ensure accuracy and confidentiality of information.
Human Resources Specialist
United States Air Force, USAF
Cannon AFB
10.2020 - 08.2022
- Managed Servicemember Life Insurance Enrollment System online and rectified 4.8K data errors, which allowed the collection of $100B in entitlements.
- Maintained customer relationships throughout the military installation to process promotions that enabled 299 Airmen to receive $81.5K in back pay and secured $535K in retention bonuses to the Air Force.
- Organized and maintained confidentiality for servicemembers and their dependents, with accurate and timely identification cards to have base access to medical benefits, morale, and welfare amenities.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Facilitated new employee onboarding and orientation programs.
- Conducted training sessions on workplace policies and compliance guidelines.
Education
Associate of Science - Human Resources Management
Community College of The Air Force
Montgomery, ALBachelor of Science - Human Resources Management
American Military University
Charles Town, WVSkills
- Good Telephone Etiquette
- Decision-making
- Friendly, positive attitude
- Public speaking
- Conflict resolution
- Data management
- Customer relationship
- Training facilitation
- Personnel records
- Team collaboration
- Regulatory compliance
- Supervision and leadership
- Organizational skills
- Flexible and adaptable
Accomplishments
- AIR FORCE ACHIEVEMENT MEDAL
References
References available upon request.
Timeline
Human Resources Manager
United States Air Force, USAF
08.2022 - Current
Human Resources Specialist
United States Air Force, USAF
10.2020 - 08.2022
Associate of Science - Human Resources Management
Community College of The Air Force
Bachelor of Science - Human Resources Management
American Military University
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