Air Hostess
Emirates Airlines
Duabi, United Arab Emirates
01.2019 - Current
- I have interacted with customers from a wide range of nationality's throughout the world, Communication skills is a key factor to ensure your providing the best customer experience for them.
- Assisted customers with varying questions using product knowledge and service expertise.
- Performed rigorous pre-flight security checks ahead of take off.
- Promoted duty-free goods and collected payments from patrons.
- Responded to safety incidents and possible criminal offenses to contain and support.
- Assessed emergency equipment and first aid kits ahead of travel.
- Administered basic medical care to passengers in distress and conveyed important information to qualified medical teams.
- Managed emergency response actions following established procedures for evacuation and passenger safety.
- Handled special needs of children, elderly and individuals with disabilities.
- Oversaw logistics and operations to deliver process optimisations and efficiencies.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Developed appropriate resources to meet needs of diverse audiences.
