KATRINA CUDIA
ARAYAT, PAMPANGA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
PERSONAL SECRETARY
ULTIMATE POWER SOLUTION FZC
SHARJAH
12.2022 - Current
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
ADMINISTRATIVE AIDE III
DR. EMIGDIO C. CRUZ SR. MEMORIAL HOSPITAL
ARAYAT, PAMPANGA
04.2015 - Current
- Executed record filing system to improve document organization and management.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Managed relational database to store information for reference, reporting and analysis.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Maintained complex digital filing system for financial information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
- Prepare and submit monthly reports of Journal Bills Rendered and No Balance Billing
- Assisted processing required documents for discharged patients
- Responds to queries on Philhealth Availment and performs other related functions
ADMINISTRATIVE AIDE I
DR. EMIGDIO C. CRUZ SR. MEMORIAL HOSPITAL
ARAYAT, PAMPANGA
07.2013 - 03.2015
- Offered advice and assistance to patients, paying attention to special needs or requirements with regards their health insurance.
- Updated account information to maintain patient records.
- Processed customer adjustments to maintain financial accounts.
- Investigated and resolved patients inquiries and complaints quickly.
- Delivered prompt service to prioritize patient needs.
- Updating patients personal details and financial statements in the data base.
Education
Bachelor of Science - Computer Science And Programming
ASIAN INSTITUTE OF COMPUTER STUDIES
SAN FERNANDO, PAMPANGA, PHILIPPINES 04.2010 - 06.2012
Skills
Microsoft Office (Word, Excel & PowerPoint)
undefinedAdditional Information
Nationality: Filipino
Visa Type: Company Visa
UAE Contact #: +971 50 731 4881
Timeline
PERSONAL SECRETARY
ULTIMATE POWER SOLUTION FZC
12.2022 - Current
ADMINISTRATIVE AIDE III
DR. EMIGDIO C. CRUZ SR. MEMORIAL HOSPITAL
04.2015 - Current
ADMINISTRATIVE AIDE I
DR. EMIGDIO C. CRUZ SR. MEMORIAL HOSPITAL
07.2013 - 03.2015
Bachelor of Science - Computer Science And Programming
ASIAN INSTITUTE OF COMPUTER STUDIES
04.2010 - 06.2012
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