KATUKURUNDA WELLALAGE HIMANSA RUKSH PREMATHILAKE
Dubai,UAE
Summary
Business-driven individual with more than 13 years of experience working as Department Manager for Banking industry in two organizations. Determined and experienced in creating effective strategies and coaching employees.
Overview
15
15
years of professional experience
Work history
Senior Sales Specialist - Customer Acquisition
National Bank of Ras-Al Khaimah PJSC
Dubai, UAE
02.2023 - 01.2026
- "WAVE" Special Banking award winner - Highest Performer and winner across all evaluation criteria, entire retail banking department, UAE (2025)
- Recognized as a Personal Loan champion (bronze award) - Overall Staff award, RAKBANK, UAE - 2025
- Recognized as a Top Performer (Gold Award Winner) in Personal Loan Sales at RAKBANK for the year 2024 (in UAE). Awarded by Srinivas Ramadurai (Executive Vice President, Retail Customer Acquisition) for exceptional performance.
- Awarded Top Performer in Personal Loan Sales for Q1 2025 at RAKBANK (UAE).
- Achieved 2nd Runner-Up position in the Travel Competition at RAKBANK, demonstrating strong performance and engagement beyond core responsibilities.
- Recognized as the Highest Monthly Achiever in the UAE for 2024 by securing AED 4.45 million in personal loan sales in August month; formally Recognised by Srinivas Ramadurai through the email (Executive Vice President, Retail Customer Acquisition) for exceptional performance.Recognized as a Top Performer in Personal Loan Sales at RAKBANK for the year 2024 ( in UAE ). Awarded by Srinivas Ramadurai (Executive Vice President, Retail Customer Acquisition) for exceptional performance.
- Awarded Top Performer in Personal Loan Sales for Q1 2025 at RAKBANK (UAE).
- Achieved 2nd Runner-Up position in the Travel Competition at RAKBANK, demonstrating strong performance and engagement beyond core responsibilities.
- Recognized as the Highest Monthly Achiever in the UAE for 2024 by securing AED 4.45 million in personal loan sales in August month; formally Recognised by Srinivas Ramadurai through the email (Executive Vice President, Retail Customer Acquisition) for exceptional performance.
Unit Manager
Seylan Bank PLC
Colombo
04.2018 - 01.2023
- Market bank products to individuals and firms, promoting bank services that may meet customers' needs
- Boosted employee motivation by 100% by guiding staff development and facilitating team building exercises.
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
- Forecasted annual Targets and portfolio, tracking actual progress using sales methods and CRIB check / credit evaluation
- Maintained high professional standards by monitoring staff performance and conducting annual appraisals.
- Recruited and trained department staff to instill Seylan Bank high standards.
- Worked actively with higher management team to create daily and weekly sales plans based on weekly sales trends.
- Submit applications to credit analysts for verification and recommendation
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Developed empowering employee focused on equipping staff to independently meet customer needs & implemented mechanism to increase department productivity.
- Handle customer complaints and take appropriate action to resolve them and maintained NPA ratio below 2%
Assistant Manager
NATIONS TRUST BANK PLC
Colombo
06.2012 - 03.2018
- Forecasted annual Sales Targets and portfolio, tracking actual progress using sales methods
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Submit applications to credit analysts for verification and recommendation
- Trained staff on best practices to achieve optimal productivity.
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
- Bank objective measures to grow the banking sales, (business) and meet customer requirements.
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
Internal Auditor
MMN de Silva - Audit company
Colombo
01.2011 - 01.2012
- Coached internal audit team to achieve targets and fulfil deadlines.
- Conducted tests to identify deficient controls or inefficiencies.
- Managed end-to-end audit process from scoping to fieldwork and report writing.
- Assessed accounts and accounting systems in cases of alleged criminal activity.
- Completed reviews of personal or business records in cases of insolvency and bankruptcy.
Education
BA (Hons) - Business Mangement
New Buckinghamshire University
United KingdomA-Levels - undefined
Kingswood College
Kandy, Kandy, Sri LankaGCSEs: Ordinary Level - undefined
Kingswood College
Kandy, Kandy, Sri LankaEnglish Diploma - undefined
Peradeniya University
Sri LankaSkills
- Client service
- Self-motivated
- Product knowledge
- Customer service
- Customer relations
- Retention strategies
- Teamwork and collaboration
- Sales expertise
- Market research
- Problem solving strength
- Face-to-face selling
- Sales strategies
Accomplishments
- Seylan Bank PLC, Unit Manager - Consumer Sales, 04/01/18, 01/31/23, Nominated to NASCO in year 2019, NASCO Sri Lankan National Award winner in year 2020, Best Team leader in year 2021, 1st runners up in year 2020, 2nd runners up in year 2020, Hall of fame award winner in year 2020, Hall of Fame award winner in year 2021, Active member of all kind of events in Seylan bank PLC, Winner in year 2021 (1st Quarter & 4th Quarter)
- NATIONS TRUST BANK PLC, Assistant Manager - Consumer Asset Sales, 06/01/12, 03/31/18, 1st runners up in annual awards ceremony - 2014, Best Sales Person 2015, Game changer in year 2017, Nominated to NASCO representing Nations Trust Bank, Best Assistant Manager in 1st Quarter, 2017, Sales drive award winner in year 2015
Languages
Sinhala
English
References
James Lynch Edward
Principal - Ambassador International School.
+971 52 251 1740
(Holding England passport)
Mr. Maged Fahmy
Ellucian SMS LTD Vice president - Middle East
+971 52 249 5470 ( Holding Netherland passport)
I declare that the information given by me in this application for employment is true and accurate to the best of my knowledge and belief.23/04/2025, Himansa Rukshan Premathilake
Personal Information
Timeline
Senior Sales Specialist - Customer Acquisition
National Bank of Ras-Al Khaimah PJSC
02.2023 - 01.2026
Unit Manager
Seylan Bank PLC
04.2018 - 01.2023
Assistant Manager
NATIONS TRUST BANK PLC
06.2012 - 03.2018
Internal Auditor
MMN de Silva - Audit company
01.2011 - 01.2012
BA (Hons) - Business Mangement
New Buckinghamshire University
A-Levels - undefined
Kingswood College
GCSEs: Ordinary Level - undefined
Kingswood College
English Diploma - undefined
Peradeniya University