Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Kaung Zayar

Kaung Zayar

Summary

. Reliable Customer Service Professional who delivers exceptional service and support. Builds strong client rapport through effective communication and problem-solving. Creates satisfying customer experiences by mastering new concepts and skills.

Overview

2
2
years of professional experience

Work History

Barista

Kitopi (Flavour Fields)
Dubai
09.2024 - Current


•Progressed from Junior Barista to handling senior-level operational responsibilities within a fast-paced environment

•Lead and manage daily bar operations, ensuring smooth workflow during peak hours

•Perform espresso calibration and grind adjustments to maintain consistent beverage quality

•Prepare and serve manual brew coffee using methods such as V60 and French Press

•Adjust grind size and brewing parameters to achieve optimal flavour extraction
Educate team members and customers on different brewing methods and coffee profiles

•Execute advanced milk texturing and latte art, maintaining brand presentation standards

•Supervise bar operations during shifts, supporting team efficiency and service speed

•Train, coach, and onboard new baristas on SOPs, drink preparation, and service standards

•Manage inventory, stock ordering, and supplier coordination, ensuring optimal stock levels

•Minimize wastage and control costs through effective stock rotation and monitoring

•Ensure strict adherence to food safety, hygiene, and cleaning standards

•Handle customer concerns professionally, maintaining a high level of customer satisfaction

•Assist management with task delegation, and performance support

Education

Second Year of Physics -

Dagon University
Yangon, Myanmar

PROFESSIONAL BARISTA -

CAFE' TALK BARISTA TRAINING ACADEMY
Yangon, Myanmar

Skills

  • Beverage preparation
  • Espresso calibration
  • Coffee grinding
  • Milk frothing
  • Speciality coffee
  • Food safety
  • Safe food handling
  • Food handling
  • Menu memorisation
  • Food running
  • Ordering procedures
  • POS system operation
  • Cash register operation
  • POS Systems
  • Customer Service
  • Complaints resolution
  • Multitasking
  • Team player

LANGUAGES

English
Upper Intermediate
B2

Timeline

Barista

Kitopi (Flavour Fields)
09.2024 - Current

Second Year of Physics -

Dagon University

PROFESSIONAL BARISTA -

CAFE' TALK BARISTA TRAINING ACADEMY
Kaung Zayar