KAUSHIK KUMAR SINGH
Supply Chain and Logistics Expert, specializing in E-Commerce and Retail Supply Chain Management.
Dubai
Summary
Experienced Supply chain & logistics operations professional with a career success span of over 12 years in retail and E Commerce industries, managing Supply Chain , Logistics & Fulfilment Centres.
Certified SCM professional from IIM Calcutta.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Senior Manager
Noon.com
DUBAI
08.2018 - Current
- Current Role: Site Lead under the designation of Senior Manager.
- Managing Inbound, Outbound, ICQA, Returns, and Liquidation processes in UAE.
- End-to-end involvement in setting up the UAE Mega Site (KEZAD Mega Warehouse).
- Conducting PMO for the Mega Site and aligning stakeholders against the given ETA.
- Leading Inventory management and processes for largest Ecommerce warehouse for Noon's supply chain in UAE
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Responsible for managing stock over 13 million units in the UAE region with the value of AED
- Implemented Perpetual stock take project which helped in improving inventory accuracy by 30% and maintaining mispick % at 0.05
- Maintained Process Sigma over 4.5 and DPMO below 3000 consistently over a year which is above industry average
- Headed the warehouse stock transfer of over 2.5 million units with in 2.5 months period with a variance of 0.07%
- Responsible for adding 650k AED of old stock which was out of system in inventory
- Achieved sale of 124k units in a single day during Yellow Friday Sale event in 2020 by maintaining accurate inventory
- Integrated Namshi Inventory transfer of 3 million with Day on day Throughput of 80K units
- Launched XMS, Seller b2b function ,3PL Xdock’s
- 100% implementation of all new WMS before sale
- Scaled operation 300% in comparison to the last year
Central Operation Manager
Nuvo Logistics Pvt Ltd
GURGAON
05.2017 - 10.2017
- Centrally Managing Myntra and Flipkart's 250 Kirana Store across India
- Handling Escalations for all the clients
- Handling all the Onboarding for the Kirana Store
- Handling the Performance Monitoring, CSAT score of the stores
- Arranging the New Launch Training & Refresher training for the Poor performing stores
- Initiated and Successfully implemented the Process of Paperless Onboarding for the Store along with the support of Tech Team
- Successfully Delivered the Myntra EORS Sale with a average shipment of 15000 Per day with 250 Stores
- Successfully achieved the committed number to Myntra team for 250 Store in one month
Assistant Manager –Inventory Operations
Vulcan Xpress Ltd
GURGAON
07.2016 - 03.2017
- Managing inventory department (putaway, picking & cycle count) having 42K plus SKU’s, 47399 shelf locations, 4.2 lakh’s+ inventory
- Ensure shrinkage is within 0.1%
- Ensure order to processing (O2P) is maintained at 70 %( 2 shift operation)
- Ensure Next day delivery has 99% adherence
- Ensured inventory accuracy Post Diwali sale & shrinkage at 0.08% in first cycle count
- Effectively handled the New Project of TOTE based FIFO management for Picking to Dispatch
- Effectively handled the New project of Staging for Cross zone Picking
- Launched new project on HHD for Picking and Putaway
- Initiated the process of inventory correction for <=2 Items for Apparels and Footwear.
Assistant Manager
FulfillmentCenter Operation, DelhiveryPvt. Ltd
GURGAON
07.2015 - 06.2016
- Handled 30,000 Sqft warehouse with Manpower of 105 3PL Manpower Including on-roll supervisors and NIT engineering Graduate
- Client handling for Tolexo, India Times Limited & major brand
- Formation of SOP for return to vendor (RTV) and return to origin (RTO) process for client
- Reduced the lead time for Dispatch and Inbound
- Efficient planning of 3PL manpower to achieve maximum productivity
- End to End Supply chain solutions for Ecommerce clients
- Client/Category wise management of Inventory for all clients
- Effectively handled & implemented new projects on dropship model (Tolexo Client)
- Quality measures taken for Returns from customers in order to reduce the Fulfilment Error
- Effectively implemented the assembly line for RTO flow
- Initiated live audit for putaway to maintain inventory health
- Formation of Inventory management team for maintaining the inventory health
- Reduce TAT from GRN to Putaway from 12 Hrs to 4Hrs
- Reduce TAT from Pick to Dispatch from 12 Hrs to 6 Hrs
- Focused on overall 5S improvement of Fulfilment Centre
Lead- Operations
Flipkart India Pvt Ltd
BANGALORE
08.2011 - 06.2015
- Effectively Handled new launch categories with exclusive launches
- Effectively handled the projects of Lean for Improving the IPP of DPV and PPV Executives
- Effectively Handled & Implemented New Projects on LMI based receiving, LBH & HHD
- Effectively led the team on “Cell Based Receiving” for the Open deliveries GRN (30%of overall Inbound) with 26% reducing of manpower & 72% in material movement
- Achieved highest in warding PAN India of 0.5 Million qty in a shift
- Initiated activity based “Assembly Line” creation for processing International shipments, reducing the average D2S (Dock to stock) by over 50%
- Reduce the Lead Time (TAT) of 6-8 hrs to 1-2 hrs from receiving to putaway
- Implemented process which led to reduction in inbound related mis-shipments by 99%
- Implemented hourly throughput monitoring system like dashboards in inbound resulting in 20% increase in productivity
- Effectively handled the Procurement for Books category & Vendor Invoice Reconciliation (Procurement Executive)
- Effectively handled the inbound operation for Apparels and footwear (Flipkart India Pvt Ltd) as Sr Executive and also handled the Inbound and Inventory Operation of Ws Retail Pvt Ltd
- Training and providing technical guidance to 130+ shift team members. Assigns work tasks to team members and monitors task accomplishment. Ensures team members have the proper tools, and promote a safe work environment
- Oversaw complete Inbound operations D2S
- Efficient planning of 3PL manpower to achieve maximum productivity
Education
PG Logistics, Materials & Supply Chain Management - Supply Chain Management
Indian Institute of Management
INDIA,KOLKATTA 06.2017 - 06.2018
MBA - Marketing & Logistics
DCSMAT
KERALA,INDIA 06.2008 - 06.2011
BBA - Jewelry Design Management
MIJM Manipal University
KARNATAKA,INDIA 06.2006 - 06.2008
Intermediate - Commerce- CBSE Board -
DPS
DHANBAD,INDIA 06.2004 - 06.2005
High School CBSE -
DPS
DHANBAD,INDIA 06.2002 - 06.2003
Skills
- Warehouse and Fulfillment Operations Management
- Inbound, Outbound, ICQA, Returns, and Liquidation Processes
- Inventory and Stock Control
- Vendor and 3PL Management
- Large-Scale Project Implementation (eg, KEZAD Mega Warehouse, Abu Dhabi)
- Performance Monitoring and Operational Efficiency Optimization
- Process Improvement and Lean Operations
Timeline
Senior Manager
Noon.com
08.2018 - Current
PG Logistics, Materials & Supply Chain Management - Supply Chain Management
Indian Institute of Management
06.2017 - 06.2018
Central Operation Manager
Nuvo Logistics Pvt Ltd
05.2017 - 10.2017
Assistant Manager –Inventory Operations
Vulcan Xpress Ltd
07.2016 - 03.2017
Assistant Manager
FulfillmentCenter Operation, DelhiveryPvt. Ltd
07.2015 - 06.2016
Lead- Operations
Flipkart India Pvt Ltd
08.2011 - 06.2015
MBA - Marketing & Logistics
DCSMAT
06.2008 - 06.2011
BBA - Jewelry Design Management
MIJM Manipal University
06.2006 - 06.2008
Intermediate - Commerce- CBSE Board -
DPS
06.2004 - 06.2005
High School CBSE -
DPS
06.2002 - 06.2003
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