Accomplished camp operations manager with extensive expertise in organising and scheduling, training facilitation, and customer service excellence. Demonstrates proficiency in health and safety regulations, facility maintenance, and camp cooking. Skilled in effective decision making, incident reporting, and team leadership. Multilingual professional adept at conflict resolution, resource allocation, and emergency preparedness. Committed to enhancing operational oversight while ensuring safety compliance and budget management.
Overview
19
19
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Camp manager
Discovery Group LLC Abu Dhabi
Abu Dhabi, U.A.E
06.2025 - Current
Oversaw daily camp operations ensuring a safe and enjoyable environment for all participants.
Developed and implemented engaging programmes enhancing camper experiences and fostering personal growth.
Coordinated staff recruitment and training programmes promoting teamwork and effective communication.
Managed budgets and resources effectively ensuring optimal allocation for activities and amenities.
Organised safety drills and emergency response plans ensuring preparedness for any situation.
Managed staffing levels for optimal camp operation.
Resolved conflicts amongst camp staff, fostering a harmonious working environment.
Maintained high standards in camp cleanliness and hygiene with rigorous housekeeping routines.
Organised regular training sessions to improve team efficiency.
Monitored budget expenditure to maintain financial sustainability of the camp.
Reported on daily activities, recording behaviour and safety incidents to document actions taken.
Acted professionally and responsibly to demonstrate core camp values.
Coordinated maintenance and cleaning work to keep facility in good condition.
Kept up-to-date knowledge of and upheld compliance with health and safety regulations.
Answered queries and handled complaints to provide outstanding customer service.
Created safe working protocols and assessed employee capability levels to keep all staff safe.
Technical Assistant
DTC on their KOC Projects
07.2022 - 08.2023
Provide support to assigned projects by collecting and the analyzing information and Maintaining records. Update the day today project details and memos on ERP systems. Prepare internal and external correspondences and processing them as per established SOPs.. Internal/external body communications, organizing technical meetings, arranging official, social and cultural events for the Team. Handling of Office Supplies requests for Stationery items, PPEs, IT, Furniture, Ration and Pantry items etc. Processing correspondences thru’ DIMS / ECM program and establishing a simplified, convenient document control system. Maintain files, records and performs all associated duties. Process requests for Vehicles allocation / re-allocations, Office allocation with the telephone lines and IT services requirements. Compose, type, and distribute meeting agendas and minutes, routine reports. Prepare / process Access cards / gate passes. Implement and maintain office systems. Set up and handle incoming mails & Calls. Feeds into personal computer the input data connected with the Company activities, daily log sheets, monthly activity and breakdown reports, inventory of stores and equipment, weekly and monthly time sheets, assigning / transferring transports, leave program and the like.
Consultancy Services in Project Management and Related Activities (MUMARASA) - Leave replacement from 1st July 2022 - 01 August 2023
Sales Executive & Promoter
TAD networking
08.2022 - 05.2023
Demonstrate and provide information on promoted products/services Create a positive image and lead consumers to use it Use lectures, films, charts, and/or slide shows Distribute product samples, brochures, flyers etc. to source new sales opportunities Identify interest and understand customer needs and requirements Set up booths or promotional stands and stock products Report on demonstration related information like (interest level, questions asked, number of samples/flyers distributed etc)
Sponsorship Administrator
Gulf Projects Solutions General Trading and Contracting Company W.L.L
08.2018 - 05.2022
Manages day today sponsorship activities of DOD clients to the smooth performance of their mission that includes their accommodations, residency, visa renewals and their Kuwait driving license renewals. Develop and maintain relationships with existing and potential sponsorship clients and exhibitors. Keep precise records of conversations with all clients, sponsors, and exhibitors. Update the company Maximize database as required based on daily, weekly & monthly. Invoice sponsors for the activities those completed. Utilize telephone solicitation, electronic and written correspondence, and face-to-face meetings as tools to reach and exceed the budgeted sponsorship target for each conference. Research and develop a list of potential sponsors for each conference. Research and develop a list of potential exhibitors when required. Update the smart sheet for proper documentation and records. Co-ordinate the client’s local requirements.
Administrative Assistant
US-ARMY Direct Support Warehouse
ARIFJAN, KUWAIT
08.2012 - 07.2018
Manages admin works of DS - Warehouse and another supportive branch which does not have its own manager or administrative supervisor, In coordination with the management, creates and implements administrative policies and regulations. A manager’s admin occupation also requires him to supervise the security and safety of the working environment and the food and drinks provisions availability. Ensures that all other operational needs of the workers and different departments are met so that work will not be disrupted or delayed in any way, Meets and discusses with management regarding operational changes, plans, or significant decisions that will affect the organization’s operations. Maintain files for all employees. Makes ure the SOP’s are properly following by the employees and update the changes. Update daily, weekly & Monthly reports of employees and MHE’s (materiel handling equipment’s) on Maximo system. Preparing Access badge packets for AN, OCN & FN employees those who are under Vectrus IL S&S DS - WHSE. Preparing time sheets for FN employees according to their work schedules.
Production Supervisor and Stores Manager
Super Shine Ltd.
05.2009 - 09.2011
Work as the supervisor to all types of consumer services, maintenance, employee instruction procedures and display products etc. Provides materials, equipment, and supplies by directing receiving, warehousing, and distribution services; supervising staff. Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions. Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols. Controls inventory levels by conducting physical counts; reconciling with data storage system. Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. Inspects products to verify conformance to specifications and directs setup and adjustments of machines. Studies production schedules and estimates worker hour requirements for completion of job assignment. Interprets company policies to workers and enforces safety regulations. Interprets specifications, prints, and job orders to workers, and assigns duties. Establishes or adjusts work procedures to meet production schedules. Recommends measures to improve production methods, equipment performance, and quality of product. Suggests changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew. Analyzes and resolves work problems, or assists workers in solving work problems. Initiates or suggests plans to motivate workers to achieve work goals.
Sales Executive
HDFC Bank
06.2008 - 01.2009
Responsible for the business development with existing and potential customers to achieve sales target and market share. Conduct boardroom presentation to provide better understanding to customer on the products capabilities and its cost-effectiveness (part of training to understand the company’s products). Conduct canvassing and cold calls to increase effective working prospects
Customer Care Associate
Idea Cellular Ltd
05.2007 - 03.2008
Developing sales strategies and setting sales targets, Carried out internal audits and expenses control measures with the due protection of assets, Analyzing market trends and focusing target on weekly basis, Develop store’s fashion style, Manage budgets and produce sales forecasts, Employ and organize staff, Liaise with suppliers to confirm and verify shipments, Oversee resets, remodels, relocation, and new store openings, Implement loss prevention initiatives, Monitoring the team’s performance and motivating them to reach targets, Collecting customer feedback and market research, Reporting back to senior managers, Keeping up to date with market and competitors, Provide necessary control and due management regarding the economic transaction in retail market surroundings with various expenses as well as cash flow controlling with seasonal budget operations, Work as the supervisor to all types of consumer services, maintenance, employee instruction procedures and display products etc., Acquired awards as the cash conflict and payroll percentage personnel, Take various actions for setting objects and regulate departmental budgets by sales protuberance.
Education
Post Graduate Diploma - Human Resource Management (HRM)
Annamalai University
Coimbatore, Tamilnadu
01.2010 - 01.2011
Bachelor in Commerce - Computer Application (B.com (CA))
Calicut University
Palakkad, Kerala
07.2004 - 09.2007
Higher Secondary - COMMERCE
Board of Higher Secondary Education
Palakkad, Kerala
04.2002 - 03.2004
High school - undefined
Board of Public Exams
Palakkad, Kerala
06.1999 - 03.2002
Skills
Organizing & Scheduling
Camp operations management
Training facilitation
Customer service excellence
Problem-solving
Health and safety regulations
Facility maintenance
Camp cooking proficiency
Multilingual
Equipment Maintenance
Food Hygiene Certificate
Effective decision making
Camp rule implementation
Incident reporting
Small group instruction
Team building activities
Camp security
Budget management
Team leadership
Safety compliance
Conflict resolution
Training development
Resource allocation
Emergency preparedness
Staff coordination
Operational oversight
Communication strategies
Certification
DIFA - Diploma In Indian & Foreign Accounting Jan 2009 DBMS, Tally & MS- excel
Key, Lock & Protective Seals Training - US Army - DOD - Camp Arifjan Kuwait Dec 2013 Detailed Training about how to protect sensitive items as per US DOD norms.
GCSS- Army Warehouse Training & Operations Training Course May 2018
Basic Health & Safety Training Course - KRH - Kuwait Aug 2015 Detail training about Health & Safety at the work Place
Languages
English
Advanced
Hindi
Advanced
Malayalam
Native
Tamil
Native
Arabic
Elementary
References
Kannadi, References available upon request., Kannadi, July 26, 2024
Hobbies
Learning New Language, Sports, music, Travelling and socializing, Cooking, photography & Fashion, Reading
Extracurricular activities
Safety Representative Jun 2016 - May 2017 Vectrus / KRH - KBOSSS, Kuwait One of the key person to make sure the employees are following up the safety procedures at the work place. Postal Clerk / Unit Mail Clerk Apr 2013 - Jul 2018 IL S&S/MMT/K-BOSSS, Arifjan -Kuwait Responsible person to collet the mails and packages to the unit.
Qualities
Loyal
Co-operative
Calm
Amicable
Quick Learner
Adaptability
Humorous
Timeline
Camp manager
Discovery Group LLC Abu Dhabi
06.2025 - Current
Sales Executive & Promoter
TAD networking
08.2022 - 05.2023
Technical Assistant
DTC on their KOC Projects
07.2022 - 08.2023
Sponsorship Administrator
Gulf Projects Solutions General Trading and Contracting Company W.L.L
08.2018 - 05.2022
Administrative Assistant
US-ARMY Direct Support Warehouse
08.2012 - 07.2018
Post Graduate Diploma - Human Resource Management (HRM)
Annamalai University
01.2010 - 01.2011
Production Supervisor and Stores Manager
Super Shine Ltd.
05.2009 - 09.2011
Sales Executive
HDFC Bank
06.2008 - 01.2009
Customer Care Associate
Idea Cellular Ltd
05.2007 - 03.2008
Bachelor in Commerce - Computer Application (B.com (CA))
Project Engineer - Marine Projects at Abu Dhabi Ports Group - Abu Dhabi MaritimeProject Engineer - Marine Projects at Abu Dhabi Ports Group - Abu Dhabi Maritime
Field Quality and Materials Manager at Abu Dhabi, Jacobs Engineering Group, DhabiField Quality and Materials Manager at Abu Dhabi, Jacobs Engineering Group, Dhabi