Highly organized and detail-oriented professional with 3 years experience in healthcare, seeking to leverage strong administrative, communication, and patient-centric skills to excel in a Patient Happiness role
Proven ability to implement policies and procedures, ensure service delivery standards, and enhance client satisfaction through effective coordination and data analysis. Skilled in reporting, stakeholder engagement, and contributing to strategic initiatives for improved service quality
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Professor
Sanskriti Ayurvedic Medical College and Hospital
12.2021 - 12.2023
Guided research projects, fostering independent work and adherence to academic standards
Provided comprehensive guidance and support to students, enhancing their academic and professional development
Conducted research and analyzed data to inform academic discussions and presentations
Assessed performance and monitored progress through systematic evaluation, providing constructive feedback.
Educated diverse groups on complex principles, demonstrating strong communication and presentation skills.
Developed individualized treatment plans based on patients' medical history and physical examinations.
Collaborated with senior leadership in strategic discussions to enhance curriculum and operational efficiency
Facilitated achievement of individual objectives by providing structured guidance and support
Analyzed results to identify areas for improvement and implement corrective actions
Provided clear and comprehensive information to patients and families, enhancing their understanding and promoting proactive health management
Counseled individuals on behavioral changes to achieve desired outcomes, demonstrating strong interpersonal and guidance skills
Actively participated in multidisciplinary team collaborations to ensure coordinated patient care and information exchange
PG Graduate
SDM Ayurveda Medical College
11.2018 - 12.2021
Developed customized plans based on thorough data collection and analysis, meeting individual client needs
Managed patient cases through systematic assessment, diagnostic procedures, and implementation of treatment protocols
Ensured strict adherence to safety standards and protocols in all operational procedures
Contributed to implementing and adhering to service delivery standards within academic and clinical settings
Assisted in gathering feedback from students/patients to enhance service quality
Maintained accurate and confidential records, ensuring data integrity and accessibility
Managed inquiries and provided information to students/patients and their families, directing complex issues to appropriate channels
Supported administrative tasks related to patient admissions, appointment scheduling, and record keeping.
Education
M.S Shalya Tantra - Ayurvedic Medicine
Rajiv Gandhi University of Health Sciences
Karnataka, India
11-2021
B.A.M.S - Ayurvedic Medicine
Kerala University of Health Science
Kerala, India
07-2018
Skills
Research methodology
Multitasking
Client Relationship Management
Communication skills
Reporting skills
Document review
Data analysis
Documentation processing
Teamwork and collaboration
Service Standard Compliance
Service Quality Assurance
Coordination/Stakeholder Management
Performance Metric Tracking
Accomplishments
World Journal of Pharmaceutical Research - Ayurvedic management of Dusta Vrana w.s.r. infective venous ulcer: a case study
World Journal of Pharmaceutical Research - A Review Study on Ayurvedic Management of Mutrakrichchra w.s.r Lower Urinary Tract Infecon
Senior House Physician at J. B. Roy State Ayurvedic Medical College and HospitalSenior House Physician at J. B. Roy State Ayurvedic Medical College and Hospital