KAYCEE ALVAREZ
Abu Dhabi
Summary
Driven and highly qualified professional specializing in diversity recruiting, operational management and employee engagement. Experienced in recruiting suitable candidates and maintaining employee information. Adept at building positive relationships with employees and staff.
Overview
10
10
years of professional experience
Work History
HR Coordinator
IdeaCrate Edutainment Company LLC
05.2023 - Current
- Prepares Offer Letters, coordinates, and sends out Onboarding emails to new hires
- Organise and participate in HOD Orientation and Induction of new employees
- Collects and submits all documents of new employees for visa processing
- HRMS profile activation
- Organises and updates employee files
- Liaises concerns/issues between employees and management
- Participates in Exit Interviews
- Drafts and communicates approved policies pertaining to Human Resources
- Review and Submit monthly Payroll
- Maintains interview calendar and HR Manger meetings
- Prepares and submits reports on general Human Resources activities
- Participates in planning events such as job fairs, special occasions, lunch meetings, etc
- Collaborate with Ops managers for any complaints, investigations, and disciplinary action
- Ensure employee grievances in operations are reported and addressed
- Ensure continuously educate employees on existing, updated, and newly approved company policies.
Receptionist/Admin
IdeaCrate Edutainment Company LLC
01.2021 - 05.2023
- Processing internal arrangements such as travel, training sessions, and team-building events
- Liaise with other departments or functions (payroll, benefits etc.)
- Assist in ad-hoc HR projects, like collection of employee feedback
- Acting as the first point of contact for all personnel queries
- Schedule meetings, interviews, HR events etc
- And maintain the team's agenda
- Prepare offer letter and communicate to the new hire staff
- Communicate with operations manager regarding new hired staff
- Create and update staff profiles in HRMS
- Updating staffs schedule in HRMS
- Maintaining records of office supplies, staff uniforms and order when needed
- Welcome visitors by greeting them, in person or on the telephone answering or referring inquiries
- Direct visitors by maintaining employee and department directories giving instructions
- Maintain safe and clean reception area by complying with procedures, rules, and regulations
- Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Al Maha Sales Associate
Qatar Airways
06.2016 - 01.2021
- Support Sales Manager with administrative, sales and marketing activities related to the Sales Department
- Maintaining regular contacts with the travel industry and corporate houses and assist them to their airline needs such as, bookings, confirmations and special offers
- Update monthly Corporate Productivity update for Sales Executive reference and review, in order to monitor day to day functioning, adherence to standard operating procedures and provide suggestions on corrective when required
- Respond to email and phone enquiries, sell Al Maha Services and create bookings from walk-in and online channels requests.
Al Maha Hostess
Qatar Airways
06.2016 - 06.2016
- Providing exceptional service to the arriving, departing and transiting passengers within Hamad International Airport
- Ensure to extend to every guest, a taste of true Arabian hospitality as part of the Five Star Airline service of Qatar Airways
- Assist with the guests' queries and communicate to them the right information to ensure seamless transfers and immigration clearance.
Reservation Agent
Grand Millennium Al Wahda Hotel
12.2015 - 06.2016
Guest Service Agent
Executive Club Lounge
05.2014 - 12.2015
Telephone Operator
Grand Millennium Al Wahda Hotel
09.2014 - 09.2014
Education
HR & Admin Professional - Human Resources Management
Filipino Institute
Abu Dhabi05.2024
Bachelor of Science in Hotel and Restaurant Management -
Nueva Ecija University of Science And Technology Sumacab Este
04.2013
Skills
- HR policies and procedures
- Onboarding and Orientation
- Data Entry and Reporting
- Recruitment and selection
- Confidentiality and Discretion
- HR software proficiency
- Talent Acquisition
- Payroll Processing
- Benefits Administration
- Employment law knowledge
- Employee Retention
- Compliance
- Employee Relations
Languages
Tagalog
English
Timeline
HR Coordinator
IdeaCrate Edutainment Company LLC
05.2023 - Current
Receptionist/Admin
IdeaCrate Edutainment Company LLC
01.2021 - 05.2023
Al Maha Sales Associate
Qatar Airways
06.2016 - 01.2021
Al Maha Hostess
Qatar Airways
06.2016 - 06.2016
Reservation Agent
Grand Millennium Al Wahda Hotel
12.2015 - 06.2016
Telephone Operator
Grand Millennium Al Wahda Hotel
09.2014 - 09.2014
Guest Service Agent
Executive Club Lounge
05.2014 - 12.2015
HR & Admin Professional - Human Resources Management
Filipino Institute
Bachelor of Science in Hotel and Restaurant Management -
Nueva Ecija University of Science And Technology Sumacab Este