Results-driven professional with extensive expertise in vehicle systems, aftermarket parts, and strategic selling techniques. Demonstrates proficiency in forecasting demand, inventory management, and electronic parts catalogue navigation to optimise operations and enhance customer satisfaction. Adept at cash handling, billing and invoicing, order processing, and returns management while ensuring time efficiency and accuracy. Skilled in sales reporting and customer service with a strong focus on up-selling and delivering tailored solutions to meet client needs. Committed to leveraging technical specifications understanding and parts identification knowledge to drive business growth and operational excellence.