KEERTHANA J
Chief of Staff
Dubai
Summary
A results-driven professional with cross-functional experience in strategic execution, product development, and executive operations. At Par Empire, served as Chief of Staff to the COO, driving key organizational initiatives across departments, optimizing workflows, and enabling data-informed decision-making in a high-growth FMCG trading environment. Previously at Natwest, led delivering customer-centric solutions in banking by aligning stakeholder needs, analyzing user data, and managing agile development cycles. Proven track record in combining strategic vision with operational rigor to deliver measurable impact.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Chief of Staff
Par Empire
05.2025 - Current
Spearheaded strategic planning and execution of cross-functional initiatives, directly supporting the COO in aligning business priorities across a fast-paced FMCG trading organization. Drove operational excellence by identifying bottlenecks, implementing process improvements, and overseeing leadership team workflows to enhance efficiency and decision-making. Acted as a trusted advisor and liaison for internal and external stakeholders, fostering executive alignment and delivering data-driven insights to guide high-impact decisions.
Summer Associate
Samagra
04.2024 - 05.2024
Developed financial models and operational frameworks for assessment centers, including break-even analysis, resulting in onboarding of multiple institutions. Led product implementation and vendor evaluation, managing end-to-end execution of grievance redressal solutions and securing competitive bids. Collaborated with cross-functional teams and government stakeholders, aligning objectives, analyzing solution options, and achieving high satisfaction levels.
Senior Analyst
Natwest Group (NWG), Chennai
08.2020 - 05.2023
Led automation and cloud initiatives, including AWS incident resolution, data migration, and CI/CD implementation, resulting in improved reliability and reduced manual effort. Developed and deployed RPA solutions, streamlining complex workflows and significantly enhancing operational efficiency and accuracy across teams. Drove data democratization efforts through self-service reporting tools, Tableau dashboards, and user enablement via demos, training, and documentation. Managed end-to-end project lifecycles, from requirements gathering and stakeholder alignment to solution design and multi-team execution. Championed knowledge sharing and team development, mentoring new hires, standardizing onboarding processes, and leading quality assurance for enterprise platforms.
Education
MBA -
Indian Institute of Management
01.2023 - 01.2025
B.Tech - Instrumentation and Control Engineering
National Institute of Technology Tiruchirappalli
01.2016 - 01.2020
Class XII (CBSE) - undefined
DAV Girls Senior Secondary School, Gopalapuram
Class X (CBSE) - undefined
Velammal Vidyalaya, Chennai (VVS)
Skills
Strategic thinking,Data analysis,Market research,Product roadmap planning,User research,Agile & Scrum methodology,Technical understanding,Cross-functional collaboration,Stakeholder management,Feature prioritization,Project management,Communication & presentation,Decision-making,Problem-solving,Budgeting & resource allocation,Team leadership & coaching,Change management,Process optimization,Performance tracking (KPIs, OKRs),Tools: Jira, Asana, Figma, Tableau, Microsoft Office, Google Suite
Awards
Completed minor degree in Computer Science, 1/60+ of 9000+, 5 courses, academic proficiency across disciplines, NITT'20, Best project, Error Analysis & Reporting, Live Citi project, 10+ drill down dashboards to 15+ Bus., saved 90+ hrs/yrly, NITT'19, Star performer, secured 4/5 rating, consistent deliverie,25+ release, 100% goal achieved, top 5% employee of 65k+, NWG'23, Inclusivity Value award, organized pride march, 100+ employees, 10+ session delivered, 5+ events, top 4% of 65k+, NWG'23, Exemplary Merit Scholastic Performance recipient, top 1/5 of 250+, Topper of the Toppers shield, consistently 4 yrs, VVS'10-14, Scaled Mt Fuji summit, highest peak in Japan, 10+ hrs 2 day trek, moderate level difficulty, altitude of 12390 feet, Japan'24, Lean Six Sigma Green Belt, proficient in DMAIC framework and statistical tools, Grant Thornton LSS GB workshop, IIMB'23, National Runners Up, 3/1.2k+ teams, MarkGuru, mktg. case comp., Int'l Business Summit, brand positioning strategy, IIMB'24
EXTRA CURRICULAR ACTIVITIES
Researched, strategized & created awareness on sustainability climate initiatives, sessions 100+, NWG'21 Volunteer, National Service Scheme, rural plantation ,campus drive, saplings planted 6k+, NITT'17 Organised Pride March, LGBTQ+ Ally, pride month event, Chennai for 40+ employee, footfall 1k+, NWG'22 Volunteered at Gift A Wish, underprivileged kids as part of Disha activity, wishes fulfilled 400+, NWG'23 Winners of group dance competition, Bollywood theme,War of Section, members of 15+, team 10+, IIMB'23 Marathoner, 1/900+, three 10 Kms marathon in single year, 30+ training hours, footfall 900+, NWG'23
POSITIONS OF RESPONSIBILITY
- Placement Coordinator, 1/20 of 900+, hosted 200+ companies, secured 250+ internship and 600+ placement offers, NITT'20
- Systems Controller, Finals Facilitation Control Team, 1/8 vol., mgt. scheduling portal, 200+ placed, 75+ firms, IIMB'24
- Senior Coordinator, Taal, Dance club, 1/14 out of 600+, managed 5+ tri-college dance events, footfall of 4k+, IIMB'24
- Quality Manager, Pragyan-International Technical fest, 1/60+ of 9000+, internal audit, mentored 50+, footfall 20k+, NITT'19
- Mentored 10+ new graduates, onboarding time reduced by 25%, KT session delivered 30+, retention rate 100%, NWG'22
- Quality Coordinator, Audit Team,1/25, ISO 9001 & ISO 20121, QMS and Sustainability management, Nil NCs, NITT'18
Timeline
Chief of Staff
Par Empire
05.2025 - Current
Summer Associate
Samagra
04.2024 - 05.2024
MBA -
Indian Institute of Management
01.2023 - 01.2025
Senior Analyst
Natwest Group (NWG), Chennai
08.2020 - 05.2023
B.Tech - Instrumentation and Control Engineering
National Institute of Technology Tiruchirappalli
01.2016 - 01.2020
Class XII (CBSE) - undefined
DAV Girls Senior Secondary School, Gopalapuram
Class X (CBSE) - undefined
Velammal Vidyalaya, Chennai (VVS)
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