Summary
Overview
Work History
Education
Skills
Certification
Timeline
Kelvin Varghese

Kelvin Varghese

Customer Service Representative
Ras Al Khaimah

Summary

Experienced Junior Accountant, currently looking for a job role change to Customer Service representative, Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Junior Accountant

BOSCO Aluminium and Glass Company LLC
Ras Al Khaimah
12.2022 - Current
  • Prepared journal entries and entered into system using [Software].
  • Implemented and maintained internal controls and accounting procedures.
  • Provided journal entries and performed accounting on accrual basis.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Collected and reported monthly expense variances and explanations.
  • Tracked funds, prepared deposits and reconciled accounts.

Finance and Accounts Executive

Emmanuel Mission Senior Secondary School
Sojat City
06.2021 - 11.2022
  • Ran comprehensive cost/benefit analyses before suggesting new business movements and decisions.
  • Drove profit increases through market research and strategic asset management to meet dynamic industry conditions.
  • Improved resource utilization, reducing costs through strategic coordination and contract analysis.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Interacted with Customer for better customer services.
  • Customer Problem solving and dispute solving.
  • Provided link of contact between Management and staff.

Education

M.COM - Commerce With Specialization in Financial Analysis

Kristu Jayanti College, Bengaluru, Karnataka, India
08.2020 - 06.2022
  • Co-ordinator for Impulse 2k22 - Intra Collegiate Fest of Kristu Jayanti College
  • Co-ordinator for Commercia 2k22 - National Level Inter Collegiate Fest of Kristu Jayanti College
  • Committee Head of Teachnical Team
  • Committee Head of Photography Team
  • Department Representative for Programs
  • Winner of Mock stock event in “IMPULSE 2k21” fest By KJC
  • Winner of Mock stock event in “UTCHRISTA” fest by Christ College
  • Winner of Budget event in “Berchnova” fest by Saint Gits College
  • Winner of Best Management Team event in St. Berchmans college.

B.COM - Commerce

Kristu Jayanti College, Bengaluru, Karnataka, India
06.2017 - 04.2020

12TH - Commerce

Emmanuel Mission Sr. Sec. School, Sojat City, Rajasthan, India
05.2016 - 04.2017

Skills

    Proficient in Focus ERP

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Certification

Online Course of Business Ethics from NPTEL

Timeline

Junior Accountant - BOSCO Aluminium and Glass Company LLC
12.2022 - Current
Finance and Accounts Executive - Emmanuel Mission Senior Secondary School
06.2021 - 11.2022
Kristu Jayanti College - M.COM, Commerce With Specialization in Financial Analysis
08.2020 - 06.2022
Kristu Jayanti College - B.COM, Commerce
06.2017 - 04.2020
Emmanuel Mission Sr. Sec. School - 12TH, Commerce
05.2016 - 04.2017

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Kelvin VargheseCustomer Service Representative