Kenan Dzananovic
Ras Al Khaimah,United Arab Emirates
Summary
Highly skilled professional with a strong background in decision making, problem-solving, and teamwork. Demonstrates exceptional ability to work well under pressure while maintaining a committed and empathetic approach. Proficient in reflective listening, interpersonal communication, and time management. Adept at intercultural fluency and analytical thinking, with notable strengths in behaviour observation and proactive engagement. A supportive team player with expertise in referral coordination and organising open days. Career goals include leveraging these skills to enhance organisational efficiency and foster collaborative environments.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Talent Acquisition Executive
Wynn Al Marjan Island
Ras Al Khaimah
2025.05 - 2026.03
- Own end-to-end employee referral program, covering 300+ employees and processing 3,000+ referrals to date.
- Build and maintain centralized referral tracker with pivot-table dashboards to distribute referrals across team and monitor throughput.
- Serve as lead recruiter and point of contact for Engineering , Entertainment (Theatre) and People & Culture, each at ~370 headcount, managing full-cycle hiring and stakeholder alignment.
- Manage external recruitment agencies (vendor selection, coordination, and performance management).
- Create, standardize, and maintain all job descriptions for Engineering and Entertainment, ensuring clarity, consistency, and brand alignment.
- Act as brand ambassador, driving candidate engagement and representing organization at talent events.
- Led and participated in first Career Day in Ras Al Khaimah, boosting brand exposure and engagement with local talent.
- Plan and execute large-scale Open Day hiring events, organizing full operations for 400+ candidates per session (logistics, scheduling, assessments, on-site flow).
- Understanding specification of stakeholders and full debrief on role requirement.
Talent Acquisition Executive
Fundamental Hospitality
Dubai
2024.07 - 2025.05
- Global Talent Sourcing & Acquisition – Identifying and attracting highly skilled professionals in hospitality, from front-of-house to executive-level roles.
- Candidate Screening & Selection – Conducting in-depth interviews and assessments to ensure alignment with brand standards and operational excellence.
- Client & Stakeholder Management – Collaborating with managers, and HR teams to understand staffing needs and strategic hiring goals.
- Market & Competitor Analysis – Staying ahead of industry trends to proactively build pipeline of top-tier talent.
- Specializing in luxury hospitality sector, manage end-to-end recruitment process for fine dining and high-end venues across Middle East (Dubai & Doha) and Europe (Marbella, Monaco & London).
- Overseeing global talent acquisition, sourcing top-tier candidates for internationally renowned high-end venues such as GAIA, Shanghai Me, Scalini, Scalini Cucina, Sirene by GAIA, Maison De La Plage, La Maison Ani, La Petite Ani, Alaya, Adaline, Ly-la, NYX, Bund, La Sombra, Piatti, and Zu Burger.
Conference Organizer
Virtual School Australia
Prague
2024.05 - 2024.05
- Served on Board of Committees for annual global Mental Health Empathy conference.
- Responsible for coordinating online conference to ensure its smooth and timely execution.
- Contributed to organizing board dinner and welcoming guests.
- Engaged with over hundred attendees from around the world, including Australia, India, Abu Dhabi and the USA.
- On site preparations, video broadcasting execution and program execution.
- Moderating video calls.
- Sharing links to platform being used to enable participant questions.
- Admitting attendees into sessions.
- Point of contact to resolve technical issues.
- Effectively liaising with in-person team to communicate any technical issues.
- Communicated with virtual attendees to furnish updates regarding issue’s status and any advancements made toward its resolution.
Business Support Specialist
SAP SE
Prague
2022.04 - 2023.09
- Customer Service Representative.
- Established culture of transparent and trustworthy communication within the team.
- Data analysis and troubleshooting of various reports within analytics domain.
- Presented business findings on regular basis to executive leadership through concise presentations, influencing future strategy development.
- Determined methods to enhance operational processes and service effectiveness.
- Enhanced quarterly responsiveness in report-based tasks by 70%.
- Enhanced business operations by streamlining processes and implementing new ways of dealing with issues at hand.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Answering questions from sales team.
- Developed and implemented customer service training processes.
English Teacher
Berlitz School of Languages
Prague
2019.02 - 2019.07
- English teacher for Czech students, ages: 9-40.
- Led diverse group activities to engage students in course material.
- Provided guidance and support to struggling students, leading to significant improvements in their grades.
- Formulated effective revision techniques resulting in improved examination results.
- Upheld high standards of behaviour within the classroom maintaining optimal learning environment.
- Prepared students for standardised tests, contributing to their successful performance.
- Collaborated with other teachers on curriculum development, ensuring consistency across year groups.
- Improved classroom management by implementing consistent routines and clear expectations for behaviour.
- Collaborated with teachers to develop individualized educational plans for each student, ensuring optimal progress.
- Differentiated instructions to accommodate diverse learner needs, ensuring all students had equal access to education opportunities.
Education
Bachelor of Arts - Psychology
University of New York in Prague
Prague, Czech Republic 2018.09 - 2023.06
Skills
- Decision making
- Problem-solving
- Teamwork
- Collaboration
- Work well under pressure
- Committed
- Observational
- Reflective Listening
- Interpersonal
- Time management
- Intercultural fluency
- Analytical Thinking
- Behaviour Observation
- Proactive Engagement
- Empathetic
- Team Player
- Understanding
- Supportive
- Referral coordination
- Organising open days
Certification
- Certificate of Attendance: Actively participated in the 27th EFPT Forum, Prague, July 10 - 14th, 2019.
- IELTS Test Report: Listening 7.5, Reading 6.0, Writing 5.5, Speaking 7.0, Overall Band Score 7.0, Date: 2018-02-20.
LANGUAGE
Bosnian (native)
English (excellent – written and spoken)
Czech (intermediate)
Volunteering
Volunteer, 07/2019
European Federation of Psychiatric Trainees - Prague, Czech Republic
- Awarded the EFPT 2019 Diploma for outstanding volunteer and organizational contributions.
- Managed the front desk, preparing name badges and providing conference information.
- Organized session rooms, workshops, and walkthroughs, ensuring clear signage and poster visibility throughout the venue.
- Coordinated the equitable distribution of catering and refreshments.
- Collaborated with a team on rotating tasks, allowing delegates to attend multiple conference sessions.
- Registered attendees and distributed name badges.
Volunteer, 06/2017 - 06/2018
One Piece Concept Fashion, Abu Dhabi, United Arab Emirates
- Actively engaged in volunteer work at the first Bosnian Concept Store in the UAE.
- Represented the brand by creating a welcoming atmosphere for customers and sharing detailed insights about the brand's concept and portfolio, including Bosnian and Balkan history.
- Contributed to improving customer retention through innovative service initiatives, including proposing a proactive customer survey based on feedback analysis.
- Assisted in daily store operations, maintaining the store’s appearance, and liaising with the Store Manager.
COMPUTER SKILLS
- Microsoft Office: Word, Excel, PowerPoint, Outlook
- Online presentation tools: Visme & Canva
- Jamovi – Statistical program
- Visio – Organizational Chart program
- Oracle HCM - Recruitment activities
- Hirevue (AI - Powered Video Interviewing)
Timeline
Talent Acquisition Executive
Wynn Al Marjan Island
2025.05 - 2026.03
Talent Acquisition Executive
Fundamental Hospitality
2024.07 - 2025.05
Conference Organizer
Virtual School Australia
2024.05 - 2024.05
Business Support Specialist
SAP SE
2022.04 - 2023.09
English Teacher
Berlitz School of Languages
2019.02 - 2019.07
Bachelor of Arts - Psychology
University of New York in Prague
2018.09 - 2023.06