Experienced Cargo Agent managing efficient, secure and compliant movement of goods. Expert in maintaining accurate cargo records and resolving customer issues quickly.
Overview
9
9
years of professional experience
Work History
Cargo Agent
Transguard Group LLC
06.2015 - Current
Prepared hazardous material shipments in compliance with safe handling DNATA practices.
Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
Coordinated and verified proper delivery of cargo shipments, working closely with different departments to resolve issues.
Utilized One cargo system to manage cargo shipments and accurately track goods.
Created documents of load plans,ULDs for proper transportation.
Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
Improved cargo processing efficiency by streamlining documentation and communication procedures.
Ensured compliance with industry regulations and company policies in all aspects of cargo handling and documentation. eg IATA and ICAO.
Expedited urgent shipments by prioritizing tasks and collaborating closely with carriers and freight forwarders.
Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
Education
Certificate - Cargo Aviation
Aviation Colloge
07.2023
Certificate -
Kenya Institute of Management
07.2011
Skills
Ground Handling Operations
Cargo Loading
Cargo unloading
Dangerous Goods Handling
Languages
English
Bilingual or Proficient (C2)
Timeline
Cargo Agent
Transguard Group LLC
06.2015 - Current
Certificate - Cargo Aviation
Aviation Colloge
Certificate -
Kenya Institute of Management
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