Kent John Jumamil
Al Ain
Summary
Developed customer service and multitasking abilities in high-volume dining environment, now seeking to transition into new field. Skilled in managing guest interactions and resolving issues efficiently. Focused on applying these transferrable skills to contribute effectively in different role.
Overview
1
1
year of professional experience
Work History
Waiter
Kioskofi Dalaguete
10.2023 - 04.2024
- Managed table assignments efficiently, maximizing dining space and reducing wait times for guests.
- Maintained cleanliness and organizations in dining and service areas, adhering to health and safety regulations.
- Assisted in menu knowledge, accurately describing dishes and addressing customer inquiries.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Guest Room Attendant
Nadelmar Resort Hotel
03.2023 - 09.2023
- Cleaned and sanitized guest rooms to ensure high standards of cleanliness and guest satisfaction.
- Replenished linens, toiletries, and amenities in accordance with hotel policies and procedures.
- Collaborated with housekeeping team to optimize workflow and improve operational efficiency.
- Reported maintenance issues promptly to maintain hotel safety and functionality standards.
- Assisted guests with special requests, providing exceptional customer service throughout their stay.
Education
Diploma of Higher Education - Technical Vocational Livelihood
Dalaguete National High School
2024
Skills
- Highly responsible and reliable
- Sanitization procedures
- Extensive hospitality background
- Table service
- Food hygiene protocol
- Menu memorization
References
Will be provided on request.
Languages
English
Advanced (C1)
Tagalog
Advanced (C1)
Timeline
Waiter
Kioskofi Dalaguete
10.2023 - 04.2024
Guest Room Attendant
Nadelmar Resort Hotel
03.2023 - 09.2023
Diploma of Higher Education - Technical Vocational Livelihood
Dalaguete National High School