Kenza Bouali
Dubai
Summary
A dedicated professional with expertise in assertive leadership and direct sales techniques, known for punctuality and reliability. Skilled in time optimisation, training and development, and adept at managing social media platforms to enhance brand promotion strategies. Committed to driving success through innovative approaches and seeking opportunities to further develop leadership capabilities in dynamic environments.
Overview
4
4
years of professional experience
Work History
Cabin crew member
Emirates Airlines
Dubai
11.2022 - Current
- Supported colleagues during busy periods or emergencies demonstrating team spirit and reliability.
- Created a welcoming atmosphere through friendly interactions with passengers.
- Managed in-cabin services efficiently, including food and beverage distribution for an enjoyable flight experience.
- Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
- Provided excellent service to passengers whilst ensuring their comfort and safety.
Personal assistant
City one
Casablanca
12.2021 - 10.2022
- Coordinated daily schedules for CEO with meticulous attention to detail.
- Coordinated company events that strengthened employee morale and engagement.
- Ensured smooth business travel arrangements for senior management.
- Provided personal assistance to CEO whilst travelling overseas on business trips.
Sales and customer service representative
FCA
Casablanca
12.2020 - 11.2021
- Established strong relationships with customers, enhancing brand loyalty.
- Coordinated delivery schedules for optimum order fulfilment.
- Provided detailed product information for informed buying decisions.
- Maintained high standards of professionalism whilst interacting with customers.
Education
Bachelor of Commerce - Business
Faculty of legal, Economic and social sciences
Casablanca /2019 - /2022
Diploma - Business Technical Expert
STA Hay hassani
Casablanca /2019 - /2020
Skills
- Punctuality and reliability
- Time optimisation
- Training and Development
- Social media management
- Direct sales techniques
- Brand promotion strategies
- Assertive leadership
Languages
Arabic
Native
French
Fluent
English
Fluent
Affiliations
- Traveling
- Team sports
- Business networking
Timeline
Cabin crew member
Emirates Airlines
11.2022 - Current
Personal assistant
City one
12.2021 - 10.2022
Sales and customer service representative
FCA
12.2020 - 11.2021
Bachelor of Commerce - Business
Faculty of legal, Economic and social sciences
/2019 - /2022
Diploma - Business Technical Expert
STA Hay hassani
/2019 - /2020
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