KERAN ILUNGA
Dubai
Summary
Results-oriented hospitality professional with extensive experience in events planning and management. Recognized for exceptional customer service, organizational efficiency, and effective time management. Proven ability to enhance guest experiences and ensure seamless event execution. Aims to leverage expertise to contribute to innovative hospitality solutions.
Overview
7
7
years of professional experience
Work History
Event Coordinator
J'ADORE HOUSE LLC
Dubai
01.2025 - Current
- Facilitated post-event evaluations with clients and internal teams, gathering feedback to inform future event planning.
- Sourced speakers and special guests for wide range of corporate, industry and charitable events.
- Managed logistics related to transportation, catering, entertainment, decorations for events.
Projects & Operations Management Intern
Airtel Africa (UK) Limited
Dubai
01.2024 - 11.2024
- Assisted in analyzing financial transactions and customer engagement data to improve business operations
- Collaborated with cross-functional teams across multiple countries to optimize Airtel Money processes
- Contributed to project planning, execution, and monitoring to ensure seamless operational processes
Intern Visa Logistics & Work Permit Department
Boss Mining
Lubumbashi
06.2022 - 09.2022
- Managed visa and work permit applications while ensuring compliance with immigration regulations
- Maintained records and facilitated communication with expatriates regarding legal documentation
Sales Manager
PROTILES
Lubumbashi
07.2018 - 08.2021
- Built sales forecasts and schedules to reflect desired productivity targets.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Collaborated with marketing team to create promotional materials for target customers.
Education
Bachelors Degree - Business Administration (E-Business)
Canadian University in Dubai
Dubai, UAE01.2022
Skills
- Data Visualization and Analytics
- Project Management
- Business Operations
- Problem Solving
- Critical thinking
- Customer Engagement
- Relationship Management
- Communication
- Team Collaboration
- Adaptability
- Entrepreneurial Mindset
- Research
- Strategic Analysis
- Microsoft Office Suite
- Power BI
- Data Analytics Tools
- CRM
- Business Intelligence Platforms
- Event planning
- Public speaking
- Sales expertise
- Hospitality management
Hobbies and Interests
- Socializing, football, reading, traveling, video games
Languages
French
First Language
English
Proficient (C2)
C2
Swahili
Upper Intermediate (B2)
B2
Timeline
Event Coordinator
J'ADORE HOUSE LLC
01.2025 - Current
Projects & Operations Management Intern
Airtel Africa (UK) Limited
01.2024 - 11.2024
Intern Visa Logistics & Work Permit Department
Boss Mining
06.2022 - 09.2022
Sales Manager
PROTILES
07.2018 - 08.2021
Bachelors Degree - Business Administration (E-Business)
Canadian University in Dubai
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