Abdulkerim Yaşa
Waiter
Dubai
Summary
I am an experienced hospitality professional with over 5 years in the hotel and restaurant industry. I have excellent customer service and communication skills, and I am a team player. I am passionate about sales and strive to exceed customer expectations.
(By being open to growing and learning, I'm always striving to become the best version of myself!)
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Waiter
Kasibeyaz
Dubai
11.2022 - Current
- Increased sales significantly by upselling higher-end products to customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to servic
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Waiter
Lujo Hotel Bodrum
Muğla
05.2022 - 11.2022
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
Waiter
Be Premium Hotel Bodrum
Muğla
04.2021 - 11.2021
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Increased sales significantly by upselling higher-end products to customers.
Assistant Waiter
MAX ROYAL BELEK
Antalya
09.2020 - 12.2020
Assistant Waiter
Voyage Hotel Bodrum
Muğla
03.2020 - 09.2020
Intern
Vogue Hotel Bodrum
Muğla
05.2018 - 10.2018
Intern
Wome Deluxe Alanya
Antalya
05.2016 - 10.2016
Education
High School - Customer Service
Van Tourism And Hotel Management
Van/Edremit 10.2015 - 03.2019
Ataturk University Tourism And Hotel Management
09.2022 - Current
Skills
Wine service
Certification
Restaurant Management
Reference
Burak Karacalar| General manager
Phone | +971545209078
E-mail | burakkaracalar@gmail.com
Timeline
Certificate of restaurant training completion
02-2023
Waiter
Kasibeyaz
11.2022 - Current
Ataturk University Tourism And Hotel Management
09.2022 - Current
Waiter
Lujo Hotel Bodrum
05.2022 - 11.2022
Restaurant Management
05-2022
Waiter
Be Premium Hotel Bodrum
04.2021 - 11.2021
Assistant Waiter
MAX ROYAL BELEK
09.2020 - 12.2020
Assistant Waiter
Voyage Hotel Bodrum
03.2020 - 09.2020
Intern
Vogue Hotel Bodrum
05.2018 - 10.2018
Intern
Wome Deluxe Alanya
05.2016 - 10.2016
High School - Customer Service
Van Tourism And Hotel Management
10.2015 - 03.2019
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