A degree educated, British National, polite, and approachable, recognized for flexibility and adaptability as a strong team member who is equally confident as a self-directed and independent worker. Practiced and confident working with multinational teams and people across all organizational levels. Confident in working with high profile clients, managing, and maintaining high customer service standards as well as organization efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Project & Event Coordinator
Jumeriah English Speaking School
08.2023 - Current
Lead the end-to-end planning, execution, monitoring, and closing of projects and events aligned with organizational goals.
Monitor project progress, identify risks or issues, and implement corrective actions proactively.
Prepare and present project status reports to senior management
Ensure projects adhere to budget constraints and deliver value within scope and schedule.
Act as the primary point of contact for clients, vendors, sponsors, and internal departments
Maintain strong relationships to facilitate smooth project and event execution.
Manage expectations and communicate effectively with all stakeholders
Supervise and mentor junior team members and coordinators.
Foster a collaborative environment to ensure team productivity.
Coordinate with procurement, finance, Marketing, and other departments
Ensure all projects and events comply with organizational policies, health and safety regulations, and legal requirements.
Maintain high standards of quality and professionalism throughout all activities.
Maintain comprehensive records of all projects and events.
Prepare post-project and post-event reports highlighting successes, challenges, and lessons learned.
Use data and feedback to improve future initiatives
Vetting of all third party contractors accessing site - collection of documents and monitoring/maintaining single central record database
Contract management for all third party contractors including setting and monitoring KPI's set
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Ability to work under pressure and meet tight deadlines.
Leadership qualities with the ability to motivate a team
PARENT RELATIONS EXECUTIVE
GEMS Royal Dubai School
01.2022 - Current
Upholding school standards and reputation.
Working as part of a dynamic and large multi-disciplinary team.
Multi-tasking and prioritizing tasks efficiently.
Handling of sensitive and confidential information.
Setting and adhering to strict timelines.
Attending weekly meetings with school principal and executive leadership team.
Consistent Communication with all staff members, prospective and current families.
Proficient in Microsoft office and salesforce system.
Administration tasks including but not limited to– creating agenda's, taking minutes, diary management, letter preparation and distribution, Screening phone calls, emails.
Setting and adhering to strict timelines.
First point of contact for parents.
Recording and referring complaints to relevant team members, following school protocol.
Admissions process – initial enquiry, conducting school tours, scheduling assessment, enrollment completion.
Liaise with school principal and corporate office to devise and implement marketing strategies to reach. enrollment targets and promote school USP’s.
Liaise with corporate office for school events/Open days, promotional content, media coverage/School branding.
Oversee reception, cover when required.
Maintenance of social media pages and regular review/maintenance of school website.
Schedule/draft weekly newsletter.
Oversee school parent association group.
Lead for school yearbook.
ANESTHESIA TECHNICIAN
Cleveland Clinic
01.2018 - 01.2022
Working within a large multi-disciplinary team in the operating theatre suite.
Creation, implementation, and co-ordination of standard operating procedures for all medical personnel.
Maintenance of data flow and patient information privacy.
Direct patient care ensuring support and reassurance for a successful patient experience.
Procuring pediatric anesthesia supplies and ensuring their successful implementation into practice.
Training and supporting fellow caregivers and completing initial and annual training competencies.
Responsible for my ongoing professional development - Basic Life support qualified.
ANESTHESIA TECHNICIAN
Nation Hospital
01.2017 - 01.2018
Handling of sensitive patient information daily and ensuring data protection is maintained.
Working with I.T systems and databases for all patient records and hospital documentation.
Leading a team and scheduling staff shift rota.
FACILITIES ASSISTANT
DESSC
09.2016 - 01.2017
Working with facilities manager from both primary & college sites.
Responsible for implementation and installation of facilities management system (Causeway).
Working within strict time frames.
Working competently with Microsoft applications.
Communicating with multi-disciplinary team and overseas colleagues.
FREELANCE PROMOTION
Engage Me
01.2016 - 01.2017
Sales promoter at key client branded events
OPERATING DEPARTMENT PRACTITIONER
Royal Hospital for Children
01.2010 - 01.2016
Working across a variety of specialties.
Handling of sensitive patient information and ensuring data protection is maintained.
Mentoring students in their learning experience and achieving learning goals.
Team leader ensuring smooth operation of daily operating schedule.
Troubleshooting equipment issues and liaising with medical companies to ensure availability and maintenance of theatre equipment.
Continuing to increase my skills in an ever-changing working environment by attending training and developing others. This included the completion of my health studies degree.
CUSTOMER SERVICE ASSOCIATE
Asda Superstore
01.2007 - 01.2010
Working as part of an efficient team in delivering excellent customer service.
One-to-one communication relationship management with customers.
Trouble shooting assisting with customer queries and helping to improve customer experience.
PERSONAL ASSISTANT & OFFICE ADMINISTRATOR
J&H M Dickson Ltd
01.2006 - 01.2007
Leading a small team ensuring all tasks were completed in a timely manner and of a high standard including, Managing both email and telephone queries from clients and potential customers.
Working with Microsoft applications. Screening Emails and Telephone calls.
Working closely with managing director assisting travel procurement and scheduling as well as troubleshooting order problems.
Processing deliveries for key clients. Multi-tasking and attention to detail on all tasks. Maintaining effective and valuable working relationships with all clients and staff.
Head of Careers & Higher Education, Extended Essay at Northbridge International SchoolHead of Careers & Higher Education, Extended Essay at Northbridge International School