Ketaki Dixit
HR Business Partner
Dubai,DU
Summary
Associate CIPD qualified People Business Partner with 12+ years of experience in integrating people strategies into business strategies by working closely with the key stakeholders. Industries worked with include Manufacturing, IT, Oil & gas and FMCG. Companies include SMEs to MNCs with geographical exposure of India, ME & Europe.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Assistant HR Manager (HRBP)
Jaleel Distribution
12.2023 - Current
- Leading the HR function for the distribution business across GCC (UAE, KSA, Oman & Bahrain) & ensure they are aligned with group Strategic goals
- Collaboratively working with department heads and managers to implement Corporate HR initiatives and strategic objectives in the location as well as regulatory and HR compliance
- Providing continuous support and advice to promote optimum operations while managing the People cost and headcount & ways to maintain the PC over other expenses
- Ensure the GP to PC ratio, Sales to PC ratio are aligned with the budget and flag wherever required
- Responsible for setting yearly KRAs and ensure quarterly reviews through employee appraisal system and KRAs to understand performance and ways to improve
- Manage the annual appraisal and remuneration review program aligned with set goals/KRAs
- Promote company's brand through recruitment initiatives, employer branding initiatives on social media, employee initiatives, CSR activities etc
- Prepare and utilize HR metrics to review attrition, hiring TAT, training needs, budgeting, grievance and disciplinary ratio
- Share insights of the metrics to senior leadership teams and recommend people related solutions
- Collaborate with the department heads for and lead projects like delegation matrix, strategy building, automation, headcount addition etc
- Monitor and address people related issues like disciplinary action, satisfaction, engagement, employee grievances and make recommendations to stakeholders for improvement
- Driving effective resolution of employee relation cases and provide advice to managers on best practices in managing disciplines, poor performance or absence cases, focusing on increasing management capability
- Support decision-making by providing high-quality, business-focused mentoring and advice across all areas of HR
- Collaborating with the Payroll, Talent Acquisition, and Learning and Development teams to provide solutions for your stakeholders
- Recommending, designing, and implementing process changes for operational transformations, efficiencies improvement, and adoption of best practices
- Assisted with benefits administration, ensuring accurate enrollment information and timely processing of changes.
- Organized employee engagement events to foster team-building and strengthen relationships among staff members.
- Participated in developing organizational policies that adhered to legal requirements while promoting a positive work environment for all employees.
- Implemented time-saving HR software systems that streamlined administrative tasks and improved overall department productivity.
- Managed employee relations issues, facilitating open communication and fostering positive workplace environments.
- Evaluated job descriptions regularly to maintain consistency across departments while ensuring accurate reflection of position duties and responsibilities.
- Collaborated with department managers to identify staffing needs and develop strategies for filling open positions.
- Supported HR initiatives by creating informative materials such as newsletters, policy updates, and company announcements.
- Recruited top talent to maximize profitability.
- Instructed senior leaders on appropriate employee corrective steps.
- Fostered positive work environment through comprehensive employee relations program.
Senior HR (Generalist)
Unitra International
08.2015 - 07.2023
- Partner with leadership teams to understand the business objectives, and develop and implement human resources initiatives that support those goals
- Improved employee retention by developing and implementing effective onboarding and orientation programs.
- Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
- Streamlined HR processes for efficiency, simplifying paperwork procedures and enhancing the overall employee experience.
- Enhanced company culture by organizing team-building activities, promoting open communication, and providing ongoing support to managers and employees.
- Managed benefits administration, ensuring compliance with federal regulations while optimizing employee satisfaction through competitive offerings.
- Develop and implement HR strategies and initiatives aligned with business objectives and UAE legislation
- Acts as a strategic advisor to managers and employees on a wide range of human resources-related issues, including talent management, employee relations, and organizational development
- Involve in the development and implementation of policies and procedures that support the organization's culture and values
- Work closely with key stakeholders & ability to influence to contribute to growth strategy through people management
- Mezzan Holding
Analyst/Advisor (HR)
Baker Hughes
06.2014 - 01.2015
- Process cases related to HRSC in the Advisory center, related to Employee's inquiries, HR processes, benefits and involved in projects to improve service quality, cost control, and data analysis
- Evaluate the Hiring & Onboarding process and advise on further improvements
- Develop reports for the HRSC including volume trend, productivity, efficiency, Service level agreements, cases status
- Manage smooth onboarding of candidates for Europe
- Initiate in Pre-employment checks, offers, contracts and maintaining records of new employees
- Provide updates on candidate status prior to joining
- Ensure the new hires are registered for the new hire orientation (NHO) and meet the deadlines of their attendance
- Maintain & update the NHO tracker and roster
- Liaise with various departments and external companies for onboarding and background checks
- Work on software like SAP, Taleo (Recruitment & Onboarding software) & other employment checks related vendors
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Executive (HR)
CEM Business Solutions
01.2012 - 04.2014
- Develop and implement HR strategies and initiatives aligned with business objectives and UAE labour legislation.
- Serve as a consultant to management on HR-related issues and drive communication with all stakeholders & influence the decision making from people perspective.
- Audit Documentation, Policy designing and deployment, HR Review Presentation – Designed the systems, HR function process flows, policies and procedures for CMMi Level 3
- Manage strategic responsibilities like Succession planning, organization structure and hierarchy, organizational values and culture.
- Manage all aspects of talent acquisition including manpower budget, recruitment spends, establishing appropriate strategy for identifying and building a high-quality flexible talent pool to manage variability
- Used KPIs as the measurable parameter for regular performance management, developed several systems and policies for the same and ensuring their alignment with the organizational goals
- Develop and implement employee training & development programs which includes orientation programs, skills development training and workshops, leadership training, coaching
- Design, implement and administer benefits, compensation, employee performance programs, classification and clarification of roles through grading system across all levels
- Design, implement and administer operational aspects like leave, attendance, payroll, employee files and related documents.
- Initiate & build programs for employee recognition, reward system, wellness, engagement programs, employee related new initiatives
- Participate in development of HR objectives and systems, including metrics, queries, and ongoing reports for company requirements
- Established metrics-driven performance evaluation criteria that led to greater consistency in assessing employee contributions.
- Cultivated positive relationships between management and staff through frequent communication, feedback sessions, and conflict resolution efforts.
- Managed compensation structures to ensure fair pay practices while maintaining budgetary constraints.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Educated employees on company policy and kept employee handbook current.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Developed and monitored employee recognition programs.
- Administered employee benefits programs and assisted with open enrollment.
- Developed and implemented onboarding and orientation programs for new employees.
Senior Executive (HR)
Atlas Castalloy Ltd
07.2009 - 06.2011
- Business Take-over - Went along with key members of the company to assist and seamlessly integrated manufacturing facilities in East Europe
- Recruitment & Selection - Identified vacancy, coordinated with the respective departments and HR consultancies, Coordinated Recruitment process
- Training & Development - Coordinated for Training Need Identification, Skill Matrix, Prepared Training Calendar and Implementation, coordinated for external Training, Training Feedback, Coordinated Induction Programs, Prepared Induction Manuals and HR Handbook
- Employee Motivation - Performance and Efficiency analysis of employees, Recognition of employees, Implementing motivational programs for employees, employee satisfaction analysis
- Employee involvement activities - formal and informal get-togethers
- Labor Laws - Implications and Statutory Compliances, Involved in labor agreements
- Employee related Forums - Safety Committee, Canteen Committee, Quality Circles, Kaizen meetings, Grievance redressal
- Corporate Social Responsibility - Initiating CSR activities, workshops for employees' families
- Audit Documentation, Policy deployment, HR Review Presentation
Education
Associate CIPD Level 5 -
PwC Academy
01.2022 - 01.2023
MBA (HR) - undefined
Pune University
01.2007 - 01.2009
BA - Economics
Pune University
01.2004 - 01.2007
Diploma in Labor Laws and Labor Welfare - undefined
University of Pune
Skills
MS Office
MS Word
MS PowerPoint
MS Excel
MS Visio
MS Dynamics AX
SAP Human Resources
Oracle Taleo Recruiting & Onboarding
SAP Fiori
Adrenaline
Kissflow
HR policies and procedures
Talent acquisition
Job descriptions
Recruitment strategies
HRIS systems
Onboarding process
Workforce planning
Job analysis
HR budgeting
New hire orientations
Employee handbooks
Verbal and written communication
Time management abilities
Excellent communication
Employee engagement strategies
Personal Information
- Date of Birth: 05/31/86
- Gender: Female
- Nationality: Indian
- Driving License: Valid UAE license
- Marital Status: Married
- Visa Status: Residence Visa
Timeline
Assistant HR Manager (HRBP)
Jaleel Distribution
12.2023 - Current
Associate CIPD Level 5 -
PwC Academy
01.2022 - 01.2023
Senior HR (Generalist)
Unitra International
08.2015 - 07.2023
Analyst/Advisor (HR)
Baker Hughes
06.2014 - 01.2015
Executive (HR)
CEM Business Solutions
01.2012 - 04.2014
Senior Executive (HR)
Atlas Castalloy Ltd
07.2009 - 06.2011
MBA (HR) - undefined
Pune University
01.2007 - 01.2009
BA - Economics
Pune University
01.2004 - 01.2007
Diploma in Labor Laws and Labor Welfare - undefined
University of Pune