KEVIN ALIWA WAMBIA
Dubai,Dubai
Summary
Self-motivated and ambitious professional with a strong work ethic and exceptional interpersonal skills. Adaptable to challenges and changing work environments, with a commitment to excellence, discipline, and teamwork. Proven track record in merchandising, customer service, and insurance underwriting.
Overview
15
15
years of professional experience
Work History
Senior Assortment Merchandiser
Instashop
11.2021 - Current
- Conducting daily visits to our partnered shops to ensure that the products available are mirrored with those of Instashop through using a handheld scanner
- Ensuring all the products in the shop reflect correctly in our system (barcode, quantity, price, image and description)
- Collaborating with the shop staff to update the stock availability
- Monitor stock levels and identify products out of stock
- Assist the product photographer with products’ shoots
- Actively create daily reports to analyze the stock | assortment status of the shop
- Travelling to new markets to perform the above tasks whenever necessary
Underwriter
Geminia Insurance Company Ltd
05.2014 - 11.2021
- Renewal of all policies falling due for renewal and preparation of marine interim cover notes
- Issuing of receipts, motor certificates and cover notes
- Posting underwriting transactions in the system
- Preparation of quotations on the various classes of insurance
- Claim documentation and preparation of the requisite documents for claims processing
- Dispatch, maintaining and exchanging contacts and correspondence on various issues with our head office
- Evaluated applications to determine insurance coverage and appropriate risk classifications.
- Built strong relationships with lenders, brokers and clients for constructive communications.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
Freelancer Sales Representative
Geminia Insurance and AAR Insurance
01.2014 - 05.2014
- Selling and promoting AAR medical insurance products
- Selling and Promoting Geminia Life insurance products
Customer Care/Receptionist
Sutini Communications
01.2010 - 12.2013
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Kept the reception area clean and neat to give visitors a positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and the company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled cash transactions and maintained sales and payments records accurately.
Industrial Internship
CBA BANK LTD
02.2010 - 08.2010
- Prepared project presentations and reports to assist senior staff.
- Generated reports detailing findings and recommendations.
- Sorted and organized files, spreadsheets, and reports.
Education
Diploma in B Com. - Bachelor Of Commerce
African Nazarene University
Nairobi,KE10.2014
ICDL International Computer Driving Licence - Information And Communication Technology
Budget Computer School
Nairobi,KE12.2009
Skills
- Effective administrative support
- Restorative practices
- Effective multi-tasking
- Effective time management
- Problem-solving skills
- Forward-thinking approach
- Versatile in various situations
- Customer service excellence
- Analytical problem solving
- Strategic planning
- Strong interpersonal communication
- Effective communication
- Effective organizational skills
- Professional communication
- Courteous phone handling
- Expertise in Microsoft Office applications
- Termlite application expertise
- TurnQuest optimization
Education And Professional Certification
- African Nazarene University, Nairobi, Diploma in B Com. Bachelor Of Commerce, 10/01/12, 10/31/14
- Budget Computer School, Nairobi, ICDL International Computer Driving Licence, 01/01/08, 12/31/09
Timeline
Senior Assortment Merchandiser
Instashop
11.2021 - Current
Underwriter
Geminia Insurance Company Ltd
05.2014 - 11.2021
Freelancer Sales Representative
Geminia Insurance and AAR Insurance
01.2014 - 05.2014
Industrial Internship
CBA BANK LTD
02.2010 - 08.2010
Customer Care/Receptionist
Sutini Communications
01.2010 - 12.2013
Diploma in B Com. - Bachelor Of Commerce
African Nazarene University
ICDL International Computer Driving Licence - Information And Communication Technology
Budget Computer School
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