Kevin Jacob John
Abu Dhabi,UAE
Summary
Results-driven professional with expertise in service coordination, sales and business development, and procurement and supply chain management. Demonstrates a strong command of hydraulic systems, inventory management, and vendor relations, ensuring seamless order processing and tracking. Adept at fostering customer service excellence through effective negotiation, contract management, and team collaboration. Proficient in Oracle software with a proven ability to lead teams towards achieving organisational goals.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
Work History
Sales & Service Coordinator in Hydraulics Division
Darwish Bin Ahmed & Sons Company L.L.C
Abu Dhabi
04.2021 - 03.2025
- Oversee the coordination of service activities for hydraulic systems, ensuring timely repairs, maintenance, and troubleshooting for clients in various industries
- Develop and implement sales strategies to drive revenue growth, including identifying new business opportunities and expanding relationships with existing customers
- Manage the end-to-end procurement process for hydraulic components, negotiating with suppliers, placing orders, and ensuring timely delivery of high-quality parts and equipment
- Collaborate with engineering and technical teams to provide tailored solutions to customer needs, ensuring products meet specifications and quality standards
- Maintain accurate records of inventory, manage stock levels, and track shipments to ensure uninterrupted service delivery
- Prepare reports on sales performance, service activities, and procurement trends for senior management
- Maintain updated records of completed jobs for ISO audit purposes
- Manage and report workplace incidents and safety-related issues to the HSE department
Assembly Technician
Larsen & Tourbo Valves Private Limited
Coimbatore, Tamil Nadu
06.2017 - 03.2020
- Manufacturing of Low Pressure Gate, Globe & Check (LPGGC) valves using job sheet for the oil & gas industry
- Ensuring the valve parts tightness by referring torque value in the drawing
- Ensuring the quality aspects up to the final stage of valve assembly
- Assist QC inspector to perform inspections to locate welds that need repair
- Valve refurbishment and service
- Follow industry standard construction practices and safety precautions for effectively building as directed
Education
BE - Mechanical Engineering
Anna University, Jayamatha Engineering College
Nagercoil, Tamil NaduSkills
- Service Coordination & Support
- Sales & Business Development
- Procurement & Supply Chain Management
- Hydraulic Systems Knowledge
- Inventory Management
- Vendor Relations
- Order Processing & Tracking
- Customer Service Excellence
- Oracle Software
- Negotiation & Contract Management
- Team Collaboration & Leadership
Languages
English
Malayalam
Hindi
Tamil
Personal Information
- Passport Number: R1989574
- Passport Expiry Date: 06/28/27
- Date of birth: 11/22/95
- Nationality: Indian
Declaration
I do hereby declare that the facts given above are genuine to the best of my knowledge and belief.
Timeline
Sales & Service Coordinator in Hydraulics Division
Darwish Bin Ahmed & Sons Company L.L.C
04.2021 - 03.2025
Assembly Technician
Larsen & Tourbo Valves Private Limited
06.2017 - 03.2020
BE - Mechanical Engineering
Anna University, Jayamatha Engineering College
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