Experienced marketing professional with over 10 years of expertise in the UAE with 5 years in Marketing and 5 years of experience in the Food and Beverage industry. Known for creating and executing exceptional marketing campaigns, content, and collateral, utilizing established and innovative strategies. A results-driven and collaborative individual with a strong focus on brand management and engaging social media tactics.
Hi, I’m
Kevin Jose
Marketing Communications Manager
Dubai
Summary
Overview
10
years of professional experience
2
Certifications
2
Facility Awards
1
Employee Of The Year Award
Work History
Mayfair JetsDubai, UAE
Marketing Manager
04.2024 - Current
Job overview
The Els ClubDubai
Marketing Communications Manager
03.2022 - Current
Job overview
- Develop, plan, and implement marketing activities aligned with the marketing strategy, with a focus on PR, digital, and communications.
- Create and design captivating campaigns across organic and paid social media, CRM, digital, and print.
- Write and deliver compelling copy, content, and storytelling for various marketing materials.
- Manage the design and production of necessary promotional print materials.
- Handle website management, SEO, PPC, and third-party website management, along with digital advertising.
- Plan and execute social media strategies and monitor their performance.
- Oversee press and influencer visits to enhance brand visibility.
Analyze and understand target audiences, market trends, and competitors while compiling benchmarks. - Organize and supervise on-site photography, video shoots, press, and internal marketing shoots.
- Attend significant golf tournaments within the region to network and represent the brand.
- Build and maintain relationships with external design, website developers, and PR companies.
- Ensure databases are clean and up to date using tagging and audience segmentation.
- Prepare monthly reports by drawing, comparing, analyzing, and presenting data to measure the effectiveness of strategies and campaigns.
- Take responsibility for building the brand's online presence and driving sales through various marketing campaigns.
- Manage all digital channels to boost brand awareness and generate leads.
- Provide analytical reports of campaigns to the heads of departments.
- Plan and execute all digital marketing efforts, including SEO/SEM, marketing database, email, social media, and display advertising campaigns.
- Design, build, and maintain the brand's social media presence.
- Measure and report the performance of all digital marketing campaigns and assess them against goals (ROI and KPIs).
- Identify trends and insights and optimize spending and performance based on insights.
- Brainstorm new and creative growth strategies.
The Els ClubDubai, United Arab Emirates
Assistant Manager Marketing Communication
02.2021 - 03.2022
Job overview
- Utilized all social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and review site TripAdvisor, to generate awareness for the facility and explore public relations opportunities.
- Assisted in raising the profile of The Els Club through the development of active marketing strategies and communication programs aligned with business objectives.
- Provided design support in developing Company Websites and satellite websites.
- Designed, produced, and maintained internal and external literature across all departments as required.
- Assisted in writing and distributing press releases, liaising with media stakeholders to ensure appropriate coverage.
Supported the sales team by designing, implementing, and monitoring sales and marketing campaigns and materials. - Identified appropriate external event opportunities and arranged attendance, including relevant support material.
- Secured and maintained relevant corporate memberships, trade press, and sponsorships through appropriate soliciting activities.
- Developed, managed, and monitored social media forums and activity to generate interest.
- Monitored and updated internal documents and systems to the best possible standards within our resources.
- Operated key Cameras and Media equipment to showcase the facility.
- Maintained and set-up photography, video, audio, and lighting equipment.
- Crafted stories that were consistent with photography, mission, and communication goals.
- Managed media by importing and backing up all media files.
The Track Meydan GolfDubai
Marketing & Content Executive
04.2019 - 02.2021
Job overview
- Developed and executed marketing plans and strategies to promote golf and drive revenue.
- Collaborated with the sales team to create and manage promotional campaigns aimed at increasing sales and revenue.
- Conducted market research to understand customer needs and preferences, and used this information to inform marketing campaigns.
- Created and managed the production of marketing collateral such as brochures, flyers, and digital content.
- Coordinated and organized events to promote golf group beginner lessons, including tournaments, corporate events, and other promotional activities.
- Managed the golf course's social media presence and other digital marketing efforts, including email marketing campaigns, website updates, and online advertising.
- Analyzed marketing data and used this information to make strategic decisions about future marketing campaigns.
- Collaborated with other departments within the golf club and hotel to ensure that marketing efforts were aligned with broader business goals and strategies.
- Managed marketing budgets and ensured that marketing campaigns were delivered within budget and on time.
- Monitored and reported on the effectiveness of marketing campaigns, using key performance indicators (KPIs) to measure success and identify areas for improvement.
- Stayed up-to-date with industry trends and best practices in golf marketing and incorporated these into marketing plans and strategies.
Meydan HotelsDubai, United Arab Emirates
Food And Beverage Assistant
04.2016 - 03.2019
Job overview
- Placed orders and processed payments in POS systems, maintaining efficient service operations.
- Utilised menu knowledge to assist customers with product selection and ordering, meeting specific individual requirements.
- Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections.
- Guaranteed outgoing orders met high company standards, maintaining service quality and consistency.
- Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences.
- Enforced rules for cleanliness and sanitisation to ensure constant compliance with health and food safety standards.
- Completed daily set up and pack down duties, cash counting and stock replenishing.
- Actively listened to guests and understood when managing complex food service complaints.
- Answered phones and entered reservation requests into system promptly and accurately.
Meydan Hotels Dubai, UAE
Food & Beverage Intern
11.2015 - 04.2016
Job overview
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Practiced healthy and safety measures to comply with regulations.
Oberoi HotelsCochin, India
Management Trainee
11.2014 - 05.2015
Job overview
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
- Kept adequate office supplies on hand to support staff and business requirements.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Prepared invoices based on contract terms.
- Arranged filing systems for easy use and retrieval by personnel.
- Received and checked financial statements and reconciled related accounts.
- Supported staff with administrative needs for photocopying, faxing and filing.
The Westin PuneKoregaon, Pune, India
Trainee
02.2014 - 04.2014
Job overview
Education
Yuvakshetra CollegeCalicut
Bachelor of Science from Hotel Management and Culinary Arts
07.2012 - 07.2015
University Overview
Skills
- Digital Marketing
- Visual Storytelling
- Performance Marketing
- Marketing Campaign Management
- Marketing Communication
- Public Relations
- Market Research
- Marketing Strategy
- Social Media Marketing
Languages
English
Native
Hindi
Native
Certification
- Digital Marketing , Google - Issued Oct 2020
- Google Analytics for Beginners - Issued Jun 2022 · Expires Jun 2025
Affiliations
Affiliations
ACIM Member - CIM | The Chartered Institute of Marketing
Issued May 2023 - Expires Jun 2024
40103061
Interests
Interests
Filming I Photography I Golf
Portfolio/Website
Portfolio/Website
www.cinematicamiddleeast.com
Timeline
Marketing Manager
Mayfair Jets
04.2024 - Current
Marketing Communications Manager
The Els Club
03.2022 - Current
Assistant Manager Marketing Communication
The Els Club
02.2021 - 03.2022
Marketing & Content Executive
The Track Meydan Golf
04.2019 - 02.2021
Food And Beverage Assistant
Meydan Hotels
04.2016 - 03.2019
Food & Beverage Intern
Meydan Hotels
11.2015 - 04.2016
Management Trainee
Oberoi Hotels
11.2014 - 05.2015
Trainee
The Westin Pune
02.2014 - 04.2014
Yuvakshetra College
Bachelor of Science from Hotel Management and Culinary Arts
07.2012 - 07.2015
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