KEVIN CLARK ARDA
Dubai,UAE
Summary
Detail-oriented professional with a strong foundation in clerical tasks and exceptional proficiency in the English language. Demonstrates expertise in writing, active listening, and customer service, complemented by advanced skills in time management and computer applications such as MS Word, PowerPoint, and Excel. Known for service orientation, coordination, critical thinking, and decision-making abilities. Adept at complex problem solving with a flexible and goal-oriented approach. Thrives under pressure while maintaining excellent interpersonal communication skills.
Overview
8
8
years of professional experience
14
14
years of post-secondary education
Work history
Customer sales associate
VELORUM READYMADE GARMENTS TRADING
Dubai
2022.02 - 2025.05
- Conducted regular stock checks, minimised inventory discrepancies.
- Created positive shopping environment by maintaining clean and organised store.
- Fostered a warm shopping atmosphere by addressing customer queries promptly.
- Strengthened brand loyalty through exceptional customer service.
Sales Executive cum Cashier
THE ZOO CONCEPT STORE
Dubai, UAE
2020.12 - 2022.12
- Company Overview: level shoes
- Resolve customer complaints regarding sales and service.
- Monitor customer preferences to determine focus of sales efforts.
- Introduce new products to the customers. Convince customers to buy the products.
- Attend to the customer needs and requirements quickly and resourcefully.
- Coordinate, and review activities in sales and record keeping, and in receiving store items.
- Up-sell whenever required; use suggestive selling techniques to increase sales.
Store Supervisor
Charley's Restaurant
Dubai, UAE
2017.05 - 2019.05
- Acts as the officer in charge whenever the Manager is not available.
- Communicate with the manager regarding the sales, employees and other important matters.
- Supervises in keeping the working area clean and organize.
- Preparing in stock inventory, deliveries and ordered products.
- Disseminate tasks and orders to employees and do training and evaluation if the needs arise.
- Checking and supervising in the flow of the stores from time to time.
Education
Associate - Computer Technology
Trace Computer College
2007.01 - 2010.01
Secondary Level - undefined
Gen. Pio del Pilar National High School
2002.01 - 2007.01
Primary Level - undefined
San Jose Elementary School
1996.01 - 2002.01
Skills
- Clerical
- English language
- Writing
- Active listening
- Customer and personal service
- Time management
- Computers and electronics (MS Word, PowerPoint Presentation, Excel, Internet)
- Service orientation
- Coordination
- Critical thinking
- Judgement and decision making
- Complex problem solving
- Flexible and Goal-oriented
- Ability to work under pressure
- Good interpersonal communication skills
Timeline
Customer sales associate
VELORUM READYMADE GARMENTS TRADING
2022.02 - 2025.05
Sales Executive cum Cashier
THE ZOO CONCEPT STORE
2020.12 - 2022.12
Store Supervisor
Charley's Restaurant
2017.05 - 2019.05
Associate - Computer Technology
Trace Computer College
2007.01 - 2010.01
Secondary Level - undefined
Gen. Pio del Pilar National High School
2002.01 - 2007.01
Primary Level - undefined
San Jose Elementary School
1996.01 - 2002.01