Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keyur Oad

Keyur Oad

Dubai

Summary

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

1
1
year of professional experience

Work History

Call Center Representative

Amazon
02.2023 - 12.2023
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Identified upselling opportunities to increase revenue generation.
  • Exceeded monthly performance metrics consistently, contributing to the success of the call center operations.

Education

Diploma - Mechanical Engineering

UKA TARSADI UNIVERSITY
Maliba Campus, Mahuva-Bardoli Rd, Tarsadi, Bardoli
07.2022

Skills

  • Data entry
  • Resolving issues
  • Answering questions
  • Communicating with clients
  • Problem-solving skills

Languages

Gujarati
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Intermediate (B1)

Timeline

Call Center Representative

Amazon
02.2023 - 12.2023

Diploma - Mechanical Engineering

UKA TARSADI UNIVERSITY

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Keyur Oad