To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
Languages
5
5
years of post-secondary education
Work History
Mechanical Engineering Trainee
Gulf Petrochem FZC Company.
05.2017 - 07.2017
Developing oil storage and handling terminal to import, store, blend and export petroleum products.
Interfaced with project management team to prepare engineering submittals and work plans.
Developed technical skills through training and shadowing experienced professionals.
Customer Service Trainer
Telecommunications Regulatory Authority ( TRA)
01.2021 - 05.2021
Overseeing the telecommunications sector and licensees to provide telecommunications services
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Answered constant flow of customer calls with minimal wait times.
Education
Bachelor of Applied Science - Mechanical Engineering Technology
HCT
01.2014 - 01.2018
High School Degree -
Madhab Secondary School
01.2013 - 08.2013
Skills
Quality assurance
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Personal detail
Country: UAE
Nationality: Emirati
Date of birth: 27-08-1995
Place of birth: Dubai
Driving License : valid UAE D/L
Timeline
Customer Service Trainer
Telecommunications Regulatory Authority ( TRA)
01.2021 - 05.2021
Mechanical Engineering Trainee
Gulf Petrochem FZC Company.
05.2017 - 07.2017
Bachelor of Applied Science - Mechanical Engineering Technology
HCT
01.2014 - 01.2018
High School Degree -
Madhab Secondary School
01.2013 - 08.2013
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