KHADIJA AKTER
DUBAI,UAE
Summary
Customer-oriented Office Assistant with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Dedicated Office Assistant with 4 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Dedicated Office Assistant with over 4 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of MS Software and history of achieving high data output.
Talented and focused professional with more than 5 years of expertise performing successfully in office environments. Proficient user of Microsoft Office applications and calendar management software. Skilled communicator with excellent filing skills.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Insurance Agent
Sunflower Life Insurance
Dhaka, Bangladesh
01.2021 - 02.2022
- Worked closely with external partners and members of the local community to create continuous client referral sources.
- Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
- Spent ample time with each customer going over and explaining documents to ensure that they understood key information.
- Assessed coverage plans and long-term business goals to successfully align new products with plans and strategies.
Sales Executive
Mega Mall
Dhaka, Bangladesh
08.2019 - 11.2020
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Established and maintained positive, profitable client relationships through superb communication.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
Office Staff
Asiatic Agency
Dhaka, Bangladesh
06.2015 - 11.2018
- Obtained underwriting approval by completing application for coverage.
- Maintained high standards of customer service by building relationships with clients.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Received and screened high-volume internal and external communications, calls and email.
- Implemented collection procedures for payment, successfully increasing on-time payments.
- Responded to telephone enquiries from clients, vendors and members of public.
Education
Bachelor of Business Administration - Accounting
01.2018 - 02.2021
Skills
- Accounting support
- Advanced MS Office Suite knowledge
- Event coordination
- Transmitting files
- Dedicated team player
- Operational processes
- Training and development
- Financial services industry terminology
- Routing packages
Languages
English
Fluent
A1
Bangla
Master or proficient
C2
Hindi
Upper intermediate
B2
Timeline
Insurance Agent - Sunflower Life Insurance
01.2021 - 02.2022
Sales Executive - Mega Mall
08.2019 - 11.2020
University of Dhaka - Bachelor of Business Administration, Accounting
01.2018 - 02.2021
Office Staff - Asiatic Agency
06.2015 - 11.2018
Similar Profiles
K Ganapathy SubramaniamK Ganapathy Subramaniam
Consultant at Exide Life Insurance / HDFC Life InsuranceConsultant at Exide Life Insurance / HDFC Life Insurance
Kailash KumarKailash Kumar
Business Partner HR (Deputy Manager) at Star Union Dai, Life Insurance, Life Insurance Co. LtdBusiness Partner HR (Deputy Manager) at Star Union Dai, Life Insurance, Life Insurance Co. Ltd
Peter GryseelsPeter Gryseels
Manager, Human Resources Systems at Canada Life (Great-West Life Assurance / London Life Insurance)Manager, Human Resources Systems at Canada Life (Great-West Life Assurance / London Life Insurance)