KHAJA HAMEED UDDIN SYED
DUBAI,UNITED ARAB EMIRATES
Summary
Results-driven Management professional with 7 years, 8 Months of experience in Operations, Production management, Organizational development and Team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.
Overview
8
8
years of professional experience
17
17
years of post-secondary education
Work History
OPERATIONS MANAGER
MONTALBANO FURNITURE TRADING LLC
DUBAI, UNITED ARAB EMIRATES
08.2018 - Current
- Strategically scheduled and manage 6+ staff members, maintaining high-performing business operations.
- Managed and motivated high-performing teams for successful KPI attainment.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Analysed financial data to track and achieve budget targets.
- Monitored and reviewed operational performance, aiding improved business strategy to maximize productivity.
- Minimized discrepancies by effectively training employees on best practices, policies and procedures.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Adjusted pick-up and delivery schedules with changing consignment volumes.
- Consistently met company and department objectives within budget and time constraints.
- Generated different reports for performance review and analysis.
- Monitored logistical expenses to keep operating costs low.
- Oversaw contract negotiations with external providers, securing transport for goods and equipment.
- Liaised with customers and other departments to plan timely transportation of goods.
- Adjusted inventory levels to keep obsolescence and cost low.
- Maintained detailed knowledge of company offerings to recommend appropriate products to clients.
- Kept track of current and potential clients needs to recommend new applicable products and services.
- Kept records of all contact with clients using CRM system.
- Conducted customer surveys and recommended ways of improving customer satisfaction.
- Tracked shipping trends to identify consistent problems with customs, carriers or specific types of cargo.
- Negotiated multi-stage transport services for international shipments.
- Partnered with customs professionals, clients and transport teams to deliver shipments on-time for minimum cost.
- Followed correct customs clearance procedures for exporting and importing goods.
- Stayed current on rules for multiple shipping locations to expertly coordinate required paperwork.
- Created and submitted progress reports to upper management.
- Partnered collaboratively with other departments to determine optimum schedules for special projects.
- Led regular meetings, events and continuous improvement projects with measurable goals.
- Held team meetings to discuss product value and vision while allowing team members to give ideas and suggestions.
- Reviewed and analysed production performance indicators and requirements to maximise output quality.
- Supervised production schedules and production quality for timely delivery
- Controlled cost of goods and managed terms and business planning with supplier base for improved profitability.
- Negotiated contracts and terms successfully, delivering cost and operational efficiency for group.
- Sourced most cost-effective new and existing products to meet category and procurement KPIs.
- Delivered category management process, achieving defined growth targets.
- Built relationships for increased engagement and partnerships across supplier base.
ACCOUNTS MANAGER
FUTABA LIGHTING TRADING LLC
DUBAI, UNITED ARAB EMIRATES
12.2015 - 08.2018
- Managed payroll operations for team of employees.
- Developed process improvements and presented to management for approval.
- Corresponded with clients to provide information, value and benefits of product and services.
- Collated and assessed data to explore and gain insight of consumer behaviour.
- Developed professional relationships with clients to build trust, respect and reliability.
- Supervised accounting department operations and team of 10 employees.
- Advocated for clients to improve buying experience.
- Reminded clients regarding renewals to avoid delays and penalties.
- Improved overall process for year-end inventory audits.
- Resolved complaints and minimised concerns by providing incentives.
Education
MASTER OF BUSINESS ADMINISTRATION - FINANCE/MARKETING
OSMANIA UNIVERSITY
INDIA 08.2013 - 09.2015
BACHELOR OF COMMERCE - FINANCE
OSMANIA UNIVERSITY
INDIA 07.2010 - 07.2013
High School Diploma - MATHS, PHYSICS & CHEMISTERY
GOWTHAM JUNIOR COLLEGE
INDIA 06.2008 - 06.2010
High School Diploma - SCHOOLING
DEW DROPS HIGH SCHOOL
INDIA 03.1998 - 03.2008
Skills
- Process improvement strategies
- Inventory control
- Multidisciplinary collaboration
- High-pressure environments
- Relationship building
- Advertising
- Quality compliance procedures
- Product inspections
- Cost reduction and containment
- Multi-site operations
- Contract management
- Freight and logistics expertise
- Solutions development
- Change management
- Warehouse operations
- Maintenance planning
- Office 365
Languages
English
Advanced
Hindi
Advanced
Urdu
Advanced
Accomplishments
- Reduced operational expenses by 10-15% by streamlining branch operations.
- Promoted to Operations Manager after 1 year with the company.
- Supervised team of 6 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved results by completing Jobs with accuracy and efficiency.
HOBBIES
SWIMING
DANCING
READING
COOKING
SPORTS
PROFESSIONAL EXPERIENCE
Proudly worked on various project during my tenure at Montalbano Furniture, help the company in achieving set targets by working on various project at a time,
Following is the list of the Major Project completed during my tenure at Montalbano Furniture,
- MOHAMMED BIN RASHID LIBRARY, DUBAI
- GAZEBO RESTAURANTS, UAE
- KAMAT RESTAURANTS, UAE
- AQAYA COFFE SHOP, DUBAI
- COURTYARD BY MARRIOTT CULTURE VILLAGE, DUBAI
- REVIER HOTEL BUSINESS BAY, DUBAI
- MARA LOUNGE, ABU DHABHI, DUBAI & SHARJAH
- BREAK BY MARA LOUNGE, ABU DHABI
- SOCIAL HOUSE, DUBAI MALL
- CRAZY MASK LOUNGE, DUBAI
- SNOW PARK CITY CENTRE, OMAN
- SISI'S EATERY, SAUDI ARABIA & DUBAI HILLS MALL
- LA PATE, SAUDI ARABIA,
- KINGFISHER RETREAT, SHARJAH
- OPA RESTAURANT, DUBAI, BAHRAIN & ST TROPEZ.
- ANANTARA THE PALM DUBAI RESORT
- DUNKIN DONUT, DUBAI & SHARJAH
- O'Doner, PALM JUMEIRAH, DUBAI HILLS & AL SEEF DUBAI
- KONJIKI HOTOTOGISU, MALL OF THE EMIRATES
- PICK RESTAURANT, KUWAIT & SAUDI ARABIA
- OMINVEST OFFICE, OMAN
- ENTRECOATE CAFE DE PARIS, DUBAI & DOHA QATAR
- HARD ROCK CAFE, DUBAI
- MAJID AL FUTTAIM VOX CINEMAS, DUBAI, BAHRAIN & OMAN
- PRONTO JEWELLERY, DUBAI
- RENEE JEWELLERS, DUBAI
- CHINA TOWN, DUBAI MALL
- ROVE HOTEL, EXPO 2020
- etc.....
Timeline
OPERATIONS MANAGER
MONTALBANO FURNITURE TRADING LLC
08.2018 - Current
ACCOUNTS MANAGER
FUTABA LIGHTING TRADING LLC
12.2015 - 08.2018
MASTER OF BUSINESS ADMINISTRATION - FINANCE/MARKETING
OSMANIA UNIVERSITY
08.2013 - 09.2015
BACHELOR OF COMMERCE - FINANCE
OSMANIA UNIVERSITY
07.2010 - 07.2013
High School Diploma - MATHS, PHYSICS & CHEMISTERY
GOWTHAM JUNIOR COLLEGE
06.2008 - 06.2010
High School Diploma - SCHOOLING
DEW DROPS HIGH SCHOOL
03.1998 - 03.2008
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