KHALED ABDELWAHED

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Union coop - spinneys-carrefour –Geaint –aswaaq

• Key account in UNION COOP - EMIRTES CO-OP - SHARJAH CO-OP - AJMAN CO-OP - Carrefour EX Press
• Worked in a distribution for PARACHUTE - MEHRAN - LIBBYES - CERES - JOHN WEST KOLSON.
• Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.
• Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
• Strengthened client relationships through regular communication and effective problemsolving.
• Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
• Created sales forecasts to target daily, monthly and yearly objectives.

• Worked as a salesman in vending Machine division
• Worked in a distribution for POKKA - POWER HORS - RABIA JUIS.
• Increased sales by offering advice on purchases and promoting additional products.
• Upheld high standards of customer service by promoting and upselling new products and services.
• Developed strong client relationships through consistent communication and exceptional customer service.
• Promoted and up-sold products and services to meet needs of customers.
• Prioritized effective time management skills in scheduling appointments, organizing tasks, and managing multiple projects simultaneously.
• Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
• Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.

• Worked as sales executive in Gourmet Key account in Union Cooperative & Emirates Cooperative
• Worked in a distribution for American garden - Haagen dazs - Nature Valley - DAVIDOFF CAFÉ.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.

Worked in firms of scents and beauty care sales representative.  Worked as senior accountant cum sales man in a local ladies’ fashion hous

• Provided excellent customer service both in-person and over the phone, addressing inquiries about products, store policies, and current promotions.
• Boosted customer satisfaction by providing friendly and knowledgeable service in a fast-paced gift shop environment.
• Built strong rapport with customers, resulting in repeat business and positive word-of-mouth referrals.

• Worked as telemarketer in Dates Company.
• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Sorted documents and maintained organized filing process.
• Verified accuracy of data entered into system to produce error-free reports.
• Entered data into various computer systems accurately using Microsoft Office Suite.