Khaled Ali
Abu Dhabi,AZ
Summary
Proven Administrative Assistant with a track record of enhancing office efficiency and mastering data management for the UAE Armed Forces. Excelled in customer service and critical thinking, significantly improving client relations and operational workflows. Skilled in computer proficiency and adept at handling confidential information, consistently delivering results beyond expectations.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
UAE Armed Forces
01.2001 - 11.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
Non-credit Specialization - Google IT Support
Coursera: Google
01.2022
Non-credit Specialization - Supply Chain Management
Coursera: Rutgers University
04.2021
High School Diploma -
Ali Bin Abi Taleb School
Al Ain City, United Arab Emirates07.2015
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Time Management
- File Organization
- Computer Proficiency
- Critical Thinking
- Office Management
- Records Management
- Documentation And Reporting
- Social media knowledge
- Internet Research
- Business Administration
- Writing reports
Languages
Arabic
Advanced (C1)
English
Elementary (A2)
Timeline
Administrative Assistant
UAE Armed Forces
01.2001 - 11.2014
Non-credit Specialization - Google IT Support
Coursera: Google
Non-credit Specialization - Supply Chain Management
Coursera: Rutgers University
High School Diploma -
Ali Bin Abi Taleb School
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