Khaled Kichi
Management In Mechanical Factories / Workshops
Summary
Experienced workshop management with over 25 years of experience in industry in general and cars garage in specific. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
25
25
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Cars Garage Management and Supervisor
Akdeniz Garage
Mersin
11.2013 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team-building activities to enhance working relationships.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Adhered to social distancing protocols and wore mask or face shield.
- Worked with customers to understand needs and provide excellent service.
- Replacing most of the parts of all known cars manufactories
Management of Cars Maintenance Canter
Opel
Homs
12.2001 - 02.2012
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Conducted research, gathered information from multiple sources and presented results.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Improved operations through consistent hard work and dedication.
- Resolved problems, improved operations and provided exceptional service.
- Worked with customers to understand needs and provide excellent service.
- Delivered services to customer locations within specific timeframes.
Technician
Ruwais Refinery
Abu Dhabi
08.1995 - 06.2001
- Monitored and enforced safety measures to mitigate hazards.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Tracked and recorded parts and labor costs related to each service call.
- Addressed routine equipment maintenance according to established schedule.
Education
Associate of Science - Business Administration And Management
Aleppo University
Aleppo, Syria 06.1994 - 12.2000
Skills
Used cars familiarity
Overseeing garage operations
Multitasking Abilities
Problem-Solving
Maintenance and Repair
Dependable and Responsible
Additional Information
Bulgarian / Syrian
Driving License
Turkish Driving License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cars Garage Management and Supervisor
Akdeniz Garage
11.2013 - Current
Management of Cars Maintenance Canter
Opel
12.2001 - 02.2012
Technician
Ruwais Refinery
08.1995 - 06.2001
Associate of Science - Business Administration And Management
Aleppo University
06.1994 - 12.2000