Versatile and service-oriented professional with a strong foundation in public service and environmental awareness, now focused on excelling in the retail and fashion industry. Experienced in delivering excellent customer experience, handling point of sale (POS) operations, and consistently meeting sales targets in fast-paced environments. My background in hospitality and client-focused roles has enhanced my ability to deliver high standards of service excellence, problem solving, and team collaboration. Passionate about fashion retail, with a solid understanding of visual merchandising, store layout optimization, and product knowledge, aiming to contribute meaningfully to customer satisfaction and business growth.
•Achieving success as a restaurant and
obtaining an award Michelin Bib
•Opening two branches with the company for
the same brand , Dar wasl and Aljada
branch in Sharjah
1. Started as a Sales Associate at Town Team, consistently delivering strong performance in customer service and sales, which led to a positive first performance review.
2. Promoted to Visual Merchandiser after demonstrating excellent skills in product presentation and visual standards. The second review highlighted relevant achievements and included strong, job-related keywords.
3. Received a highly positive annual performance review, emphasizing success in the Visual Merchandiser role—particularly in creativity, coordination, and contributing to store sales targets.
•Achieved the highest sales invoice in the company during my time as a Sales Associate, demonstrating exceptional upselling skills and deep product knowledge.
•Operated as the main Visual Merchandiser for the company’s flagship store, contributing to multiple branch openings by implementing brand guidelines and supporting launch setups across various locations.
- Visual Merchandising & Display Layout- Product Presentation & Store Design- Time Management & Task Prioritization- Working Under Pressure in Fast-paced Environments- Customer Service & Guest Experience- Upselling & Cross-selling Techniques- Team Collaboration & Support- Communication & Problem Solving- Hospitality Standards & Service Excellence- Adaptability & Multitasking
- Received the "Michelin bib gourmand" Award in recognition of outstanding service and performance.
- Honored with the "Time Out Award" for excellence in customer experience and team contribution.
- Contributed to the team that won "Best Restaurant in the Middle East & North Africa", recognizing excellence in operations and service.
- Successfully supported the opening of two new branches in the UAE (Dubai & Sharjah), ensuring smooth setup and brand alignment.
- Promoted from Sales Associate to Visual Merchandiser due to strong performance, creativity, and attention to detail.
- Achieved "Salesperson of the Quarter" title twice, reflecting top performance and consistent sales achievement