Summary
Overview
Work History
Education
Timeline
Generic

Khaled Sarhan

Real Estate Specialist, Property Expert
Dubai,Dubai

Summary

Over ten years of business development and customer service influencing numerous high-end clients and leading various teams. Specialized in selling high-income residences and commercial properties throughout Dubai with a successful proven track record of 75% closing rate. Able to generate business through networking and prospecting. Adept at working with property owners and management and developing successful business relationships with clients through customer service and client relationship management.

Overview

1
1
year of post-secondary education
14
14
years of professional experience

Work History

Branch Manager

Coldwell Banker
08.2019 - Current
  • Deliver business objectives through direct sales, as well as through coaching, guidance and team leadership; achieving branch sales goals through new business sales & referrals.
  • Manage and lead the Business Bay Agency branch.
  • Source and hire new sales associates, providing on the job training and ongoing coaching.
  • Lead the sales team to maximize performance.
  • Set budgets and targets, as well as hold meetings with the board of directors and consultants, to keep all parties informed of developments.
  • Oversee sales leads with heavy involvement in marketing strategy and planning.
  • Assist the team in identifying properties for listing, evaluating properties, and setting appropriate prices for the sale or rental as appropriate.
  • Assist in advising buyers and sellers on the suitability and value of the properties, market trends, prices, legal requirements, financing facilities and other related matters.
  • Help in promoting the sale of properties through adverts, open houses, and listings.
  • Help in facilitating and concluding deals successfully.

Sales Executive

Emaar Properties
07.2018 - 07.2019
  • Direct responsibility for sales related activities, from assisting in developing a sales and marketing strategy to enhancing investor partnerships.
  • Responsible for handling both commercial and residential properties.
  • Developing relationships with clients to understand their needs and provide the best real estate solution.
  • Responsible for selling high-end luxury products in unique projects.
  • Advise clients on market condition, prices, mortgages, legal requirements and property related matters.
  • Update clients on the governmental rules and regulation governing the real estate sector.
  • Provide strategic planning for business development and market analysis for potential clients.
  • Working closely with related departments & teams to ensure processes in accounting, reporting, legal documentation and agreements be delivered based on investor agreements.
  • Liaise with broker agencies on training, product knowledge and client servicing.

Investor Relations Executive

Mazaya Holding
03.2014 - 05.2018
  • Business development in property sales, investor relationship management and sales delivery.
  • Responsible for finding new residential sales leads and closing sales resulting in 50% of the high-income residences sales.
  • Business development with over 250 clients acquisition resulting in AED 250 million in sales over career tenure.
  • Investor relationship management with a track record of 50 repeat businesses and clients.
  • Managing a team of 12 sales agents resulting in growth of 20% sales year on year.
  • Liaising closely with management and engineering departments to enhance investor infrastructure plans resulting in 40% improvement of blueprint plans based on investor feedback.
  • Working closely with related departments & teams to ensure processes in accounting, reporting, legal documentation and agreements be delivered based on investor agreements.

Customer Service Executive

Emaar Properties
06.2013 - 02.2014
  • In charge of providing technical & administrative information in response to customer inquiries, concerns and requests related to products and service..

Customer Service, Health & Safety Associate

07.2012 - 05.2013
  • Delivered high level of customer service to all visitors of The Dubai Mall by ensuring health and safety best practices are met and delivered.

Senior Artistic Supervisor

01.2009 - 06.2012
  • Guided new, potential and repeat clients on the various activities and operations, this entails, taking them through an induction process of the establishment, and KidZania as a whole.

Stage Acting Supervisor

Al Sabra Desert Resort
03.2007 - 10.2009
  • Jumana - Secret of the Desert is all set to captivate its visitors with stunning audio-visual, pyrotechnics, water and laser effects, some of which have never been seen in the Middle-East before.

Education

Computer Maintenance

Ajial Elghad College
01.2006 - 07.2006

English Professional Studies

Ajial Elghad College
03.2006 - 06.2006

Timeline

Branch Manager

Coldwell Banker
08.2019 - Current

Sales Executive

Emaar Properties
07.2018 - 07.2019

Investor Relations Executive

Mazaya Holding
03.2014 - 05.2018

Customer Service Executive

Emaar Properties
06.2013 - 02.2014

Customer Service, Health & Safety Associate

07.2012 - 05.2013

Senior Artistic Supervisor

01.2009 - 06.2012

Stage Acting Supervisor

Al Sabra Desert Resort
03.2007 - 10.2009

English Professional Studies

Ajial Elghad College
03.2006 - 06.2006

Computer Maintenance

Ajial Elghad College
01.2006 - 07.2006
Khaled SarhanReal Estate Specialist, Property Expert