Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Khaled Hamdan Ali AL Zeedi

Abu Dhabi,United Arab Emirates

Summary

Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

12
12
years of professional experience

Work history

Project Manager-Middle East-International Office

Abu Dhabi Ports Group
07.2023 - Current
  • Managed and prioritized multiple projects simultaneously for timely completion and adherence to high quality standards
  • Delivered on projects' key objectives with agreed budgets, timelines and standards.
  • Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
  • Built and nurtured professional relationships with wide range of stakeholders.
  • Led cross-functional teams in project completion, offering continuous guidance to proactively mitigate delays.

Senior Specialist

Abu Dhabi Ports Group
04.2020 - 07.2023
  • Handling all IT Infrastructure related projects which entails Network; both passive & active, Server & Storage and Security systems.
  • Day to day coordination & follow-up with different stakeholders including Engineering Team, Civil Contractors and Subject Matter Experts.
  • Handling both local and international projects including Iraq, Jordan (Aqaba), Angola.
  • Local projects include Etihad Rail in Khalifa Port, Expansion Projects, Kizad HQ, etc.
  • Involved in Stakeholder Meetings, Contractor Meetings, Site Surveys, Procurement and technical workshops.

Senior Network Engineer

Higher Corporation for Specialized Economic Zones, ZonesCorp
02.2017 - 04.2020
  • Achieved high levels of customer satisfaction by effectively monitoring service levels and contract compliance.
  • Management of SLA\MSA.
  • Assist in planning for new IT projects and solutions such as new products, upgrades, new services.
  • Evaluate the IT related Tenders.
  • Manage and operate the organization IT Infrastructure.
  • Enabled accurate performance tracking by providing input and support for system uptime reporting.


  • Operate IT solutions: Fortinet Firewall, BlueCoat, Cisco Call Manager CUCM, Prime, WLAN Controller, Infoblox DNS, Proofpoint, VPN Pulse Secure, QRadar, Tripewire, Trend Micro, ForeScout and Milestone CCTV.

Senior Network Specialist

Bayanat for Mapping & Surveying Services LLC
12.2015 - 02.2017
  • Maintain the Network and daily related activity.
  • Evaluated network performance to minimize downtime and address issues.
  • Planned and executed selection, installation, configuration and testing of switches and routers.
  • Consulted with management and key stakeholders to define business needs and specifications.

Support - Regional Support Officer

Farmers Service Center
03.2012 - 11.2015
  • Manage IT requirement in Al Ain region (over 30 center): design the infrastructure and follow up with deferent vendors, manage assist, support end-user in technical inquires.
  • Manage Al Ain IT team, assign tasks and incidences, set priorities, coordinating the work between Al Ain branches and HQ Team.
  • Review internal weekly reports and generating the monthly management reports.

Analyst - Electronic Services Follow UP

Abu Dhabi Municipality
08.2011 - 03.2012
  • Working under Customer Service - e Service section - Analyst - Electronic Services Follow UP: Manage and supervise internal & external customer service, follow-up business needs, manage assist and requests, coordinate meetings, coordinate to establish new centers, following back-end processes.

Education

bachelor - Information Management

HCT, Al Ain Men's College

IT Network Engineering

Al Ain Men's College
2010

Skills

  • Analytical problem solving
  • Compliance understanding
  • Vendor sourcing
  • Leadership
  • Communication skills
  • Technical project management
  • Customer-focused
  • Resource evaluation

Languages

Arabic
Native
English
Advanced

Timeline

Project Manager-Middle East-International Office

Abu Dhabi Ports Group
07.2023 - Current

Senior Specialist

Abu Dhabi Ports Group
04.2020 - 07.2023

Senior Network Engineer

Higher Corporation for Specialized Economic Zones, ZonesCorp
02.2017 - 04.2020

Senior Network Specialist

Bayanat for Mapping & Surveying Services LLC
12.2015 - 02.2017

Support - Regional Support Officer

Farmers Service Center
03.2012 - 11.2015

Analyst - Electronic Services Follow UP

Abu Dhabi Municipality
08.2011 - 03.2012

bachelor - Information Management

HCT, Al Ain Men's College

IT Network Engineering

Al Ain Men's College
Khaled Hamdan Ali AL Zeedi