Summary
Overview
Work History
Education
Skills
Websites
Certification
Training
Languages
Timeline
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Khalid Al Shamsi

Khalid Al Shamsi

Dubai

Summary

IT Manager with extensive understanding of disaster recovery, business continuity, virtualization and principles of network design and architecture. Leading technical teams and driving strategic IT initiatives. Proven track record of successfully implementing innovative solutions to enhance operational efficiency, reduce costs, and mitigate risks. Recent achievements include: VMware Cloud Foundation Implementation - Project Manager and Network Lead Telephony System Migration to cloud (FEDNet) - Project Manager Hardware & Software Refresh - Network and Security Lead

Overview

10
10
years of professional experience
1
1
Certification

Work History

IT Manager

Al Etihad Payments
Abu Dhabi
08.2024 - Current
  • Managed IT infrastructure, ensuring system reliability and optimal performance.
  • Developed IT policies and procedures to enhance security and compliance.
  • Oversaw vendor relationships, negotiating contracts and managing service delivery.
  • Coordinated training sessions for staff on new technologies and tools.
  • Collaborated with departments to identify technology needs and support projects.
  • Implemented Azure Cloud and Microsoft 365 solutions, improving operational efficiency.

Senior Engineer - Networks

TDRA
Dubai
04.2021 - Current
  • Led planning and technical design activities for routine operations and special projects.
  • Monitored network activities to quickly detect and resolve operational and security issues.
  • Managed purchasing and installation of networking equipment such as core routers and switches.
  • Configured, tested and maintained LAN/WAN components and connections.
  • Recommended network security standards and upgrades to management.
  • Installed and configured network security solutions such as VPNs, Firewalls and intrusion detections and mitigation tools.
  • Optimized network security with the implementation of firewalls, intrusion prevention systems, and access control mechanisms.

Network & Security Engineer

TDRA
Dubai
04.2021 - Current
  • Enhanced network security by implementing advanced firewall configurations and intrusion detection systems.
  • Implemented robust authentication protocols, safeguarding sensitive company data from unauthorized access.
  • Established secure remote connectivity solutions for employees working offsite, enhancing productivity without compromising security.
  • Optimized network performance by conducting regular assessments and recommending improvements.
  • Manage Network and Security Devices: Cisco & Juniper firewalls, Juniper switches and routers, F5 Load Balancers.
  • Implemented ISO27001 in ae Domain Administration.

Infrastructure Manager

TDRA
Dubai
04.2021 - 08.2024
  • Developed comprehensive disaster recovery plans to ensure business continuity during critical events.
  • Liaised with departments, clients, and external entities to minimize network interruptions.
  • Analyzed network security and infrastructure, identifying areas for improvement.
  • Ensured compliance with industry regulations and company policies, reducing risks and liabilities.
  • Facilitated effective communication with stakeholders in team-driven environments.
  • Reduced downtime through proactive monitoring, maintenance, and troubleshooting of network issues.

Network Engineer - Voice

DEWA
Dubai
07.2015 - 04.2021
  • Maximized productivity by providing technical support for end-users during the migration process from legacy systems to new VoIP platforms.
  • Reduced downtime and increased reliability through proactive maintenance of VoIP systems.
  • Increased efficiency in network operations through continuous monitoring of performance metrics and implementing necessary adjustments.
  • Optimized call quality by identifying and resolving network bottlenecks.
  • Streamlined processes by creating detailed documentation for VoIP system configuration, maintenance, and troubleshooting procedures.
  • Migration of legacy telephony systems to Cisco based VoIP telephony solutions.
  • Support DEWA Customer Care Call Center and IT Help desk Agents.

Education

Bachelor's - Applied Science - Computer Network Technology

Higher Colleges of Technology
Dubai

Skills

  • Hardware and software maintenance
  • IT Asset Management
  • Task Prioritization
  • IT Budgeting
  • Hardware troubleshooting
  • Network Administration
  • Network Architecture
  • Information Security

Certification

  • Juniper Networks Certified Specialist, Enterprise Routing & Switching (JNCIS-ENT), 06/01/13 - 06/01/19
  • Juniper Networks Certified Associate, Junos (JNCIA-Junos), 05/01/13 - 06/01/16
  • Juniper Networks Certified Specialist, Security (JNCIS-SEC), 06/01/13 - 06/01/16

Training

BlackHat 2012 - Network Forensics: Track A, Developing Cisco ASA Firewall Features- CI-FIREWALL, Implementing Cisco Unified Communications Manager - CIPT1, Cisco CCNA Voice - CVOICE, DNSSEC Workshop, F5 BIG-IP Local Trac Manager (LTM) V11, ISO/IEC 27001 ISMS Implementation, RIPE NCC IPv6 for ISPs, RIPE NCC RPKI Tutorial, Cisco Unified Contact Center - UCCX, Project Management Professional (PMP), VMware NSX Install, Configure, Manage, AI Program - National Program for Artificial Intelligence, Cisco Routers, Switches and Firewalls, Palo Alto Firewalls, Juniper Routers, Switches and Firewalls, VMware Environments, Redhat Linux, Python Scripting

Languages

Arabic
First Language
English
Upper Intermediate (B2)
B2

Timeline

IT Manager

Al Etihad Payments
08.2024 - Current

Senior Engineer - Networks

TDRA
04.2021 - Current

Network & Security Engineer

TDRA
04.2021 - Current

Infrastructure Manager

TDRA
04.2021 - 08.2024

Network Engineer - Voice

DEWA
07.2015 - 04.2021

Bachelor's - Applied Science - Computer Network Technology

Higher Colleges of Technology

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Khalid Al Shamsi