Khalid Jamal Hatim
Dubai
Summary
Adept in property management and customer service, I enhanced tenant satisfaction and streamlined operations at Asteco Property Management. Skilled in asset management and problem-solving, I led teams to exceed targets through innovative solutions. My adaptability and proficiency in legal knowledge significantly reduced legal cases, demonstrating a commitment to excellence and efficiency.
Overview
14
14
years of professional experience
Work History
Property Officer
Asteco Property Management
10.2023 - Current
- Managed lease agreements, ensuring timely rent collection and adherence to contract terms.
- Maintained accurate records of all property-related transactions, ensuring compliance with local regulations.
- Coordinated repair and maintenance projects, minimizing disruption to tenants and maintaining budgetary control.
- Trained new team members on company policies, procedures, and best practices for effective property management.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Managed all Legal Cases Coordinating with a 3rd party law firm to claim any outstanding amount through RDC and DIFC Court.
Front Office Administrator
Asteco Property Management
05.2023 - 10.2023
- Responded to inquiries from callers seeking information.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.
- Reduced paperwork backlog by digitizing records and maintaining an organized electronic filing system.
Customer Happiness Consultant
Theqa Government Transaction (Tasheel)
03.2022 - 05.2023
- Expedited data entry tasks with efficient typing speed and accuracy.
- Managed sensitive information by maintaining strict confidentiality, supporting the integrity of the organization.
- Provided support during peak periods while maintaining high-quality output under pressure.
- Reduced errors in typed materials with thorough proofreading skills and attention to detail.
Front Office Administrator
City Centre Clinic
06.2014 - 05.2015
- Responded to inquiries from callers seeking information.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Kept reception area clean and neat to give visitors positive first impression.
Tour Consultant
Emirates Airlines
10.2010 - 07.2011
- Organized group tours efficiently, coordinating logistics and communication between multiple parties for seamless experiences.
Education
High School Diploma -
Al Khaleej School
Sharjah06.2010
Skills
- Property Inspections
- Property Management
- Building Maintenance
- Asset Management
- Lease Renewals
- Tenant relations
- Tenant and eviction laws
- Legal knowledge
- Maintenance Scheduling
- Administrative Support
- Payment Collection
- Knowledge of building codes
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking
- Adaptability and Flexibility
- Data Entry
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Property Officer
Asteco Property Management
10.2023 - Current
Front Office Administrator
Asteco Property Management
05.2023 - 10.2023
Customer Happiness Consultant
Theqa Government Transaction (Tasheel)
03.2022 - 05.2023
Front Office Administrator
City Centre Clinic
06.2014 - 05.2015
Tour Consultant
Emirates Airlines
10.2010 - 07.2011
High School Diploma -
Al Khaleej School
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