Khalid Yousif Dafaalla
Abu Dhabi,UAE
Summary
Hardworking operational brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Senior Professional Services
Foodics
Khobar, Saudia Arabia
2020.11 - Current
- Delivered outstanding customer care with proactive sales and listening skills.
- Assisted in designing technical manuals to provide instructions to clients.
- Recorded technical issues and solutions to maintain accurate logs.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Displayed and restocked merchandise by following brand guidelines.
- Communicated with vendors to evaluate new technology.
Zone Control Manager
Sela Sport (Riyadh Season)
Riyadh, Saudi Arabia
2019.10 - 2020.04
- Facilitated smooth running of events, liaising with venue staff and suppliers to troubleshoot and coordinate operations.
- Monitored event activities to verify constant compliance with health and safety policies and legislation.
- Facilitated performance tracking by clearly defining event objectives, target audience and key metrics.
- Oversaw preparation and management of event budgets, delivering at or below projected costs.
Education
Bachelor's degree - Information Communication Technology (ICT)
2014.01 - 2018.12
Skills
- Report preparation
- Attendance recording
- Problem-Solving
- Excellent Communication
- Teamwork and Collaboration
- Good Telephone Etiquette
- Attention to Detail
- MS Office
- Maintenance and Repair
Languages
English
Fluent
Arabic
Native
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Senior Professional Services - Foodics
2020.11 - Current
Zone Control Manager - Sela Sport (Riyadh Season)
2019.10 - 2020.04
Limkokwing University - Bachelor's degree, Information Communication Technology (ICT)
2014.01 - 2018.12