Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Khalil Ben Hassine

Khalil Ben Hassine

Dubai,Tunisia

Summary

Dynamic professional with expertise in client motivation and retention, effective communication, and team leadership. Skilled in relationship management and adept at assessing customer needs to drive satisfaction and loyalty. Proven ability to resolve complaints efficiently.

I am a very coachable person

Overview

8
8
years of professional experience
8094
8094
years of post-secondary education

Work history

Personal Trainer

Personal Trainer Freelance & Online
La marsa, Tunisia
01.2024 - 09.2025
  • Assisted clients in achieving their weight loss targets through strategic exercise planning.

Part time Fitness Coach

California Gym
La Marsa
01.2023 - 05.2025
  • Delivered customized fitness programs for general population clients, focusing on fat loss and strength training.
  • Educated members on biomechanics, injury prevention, and healthy lifestyle habits.

General Manager

Bar ezzit (restaurant)
06.2021 - 07.2024
  • Fostered a positive work environment with regular team-building activities.
  • Cultivated strong relationships with clients to secure repeat business.

Customer service specialist

Assist digital (Booking.com)
La marsa
01.2019 - 06.2021
  • Handled high call volumes, managing stress effectively in fast-paced environments.
  • Resolved complaints with effective problem-solving skills.

Sales Representative

Believe Enterprise
Tunis
01.2018 - 01.2019
  • Maintained accurate records of all sales and prospecting activities.
  • Developed and maintained relationships with customers to ensure repeat business.
  • Analyzed customer feedback to improve products and services.

Education

Diploma - Management and Economics

CSG

Certificate - Sports Nutrition, Sports Psychology

NASM

Certified personal trainer -

ISSA

Certificate - First Aid, Marketing Strategy for Personal Trainers

SAST

Skills

  • Client motivation and retention
  • Effective communication
  • Adaptability and flexibility
  • Team leadership
  • Relationship management
  • Customer needs assessment
  • Complaint resolution

Languages

Arabic
Native
English
Proficient (C2)
French
Advanced

Timeline

Personal Trainer

Personal Trainer Freelance & Online
01.2024 - 09.2025

Part time Fitness Coach

California Gym
01.2023 - 05.2025

General Manager

Bar ezzit (restaurant)
06.2021 - 07.2024

Customer service specialist

Assist digital (Booking.com)
01.2019 - 06.2021

Sales Representative

Believe Enterprise
01.2018 - 01.2019

Diploma - Management and Economics

CSG

Certificate - Sports Nutrition, Sports Psychology

NASM

Certified personal trainer -

ISSA

Certificate - First Aid, Marketing Strategy for Personal Trainers

SAST
Khalil Ben Hassine